-
March 2024 by Ben Hortman
The entire staff have always been caring, helpful and understanding. Not an easy job but I’m glad they were there when I needed them.
-
March 2024 by Tiffany Poole
My family and I recently miraculously found Sydney and Tyler at Heavenly Paws Aquamation during the difficult time of saying goodbye to our beloved furbaby Buddy. The first time I called, in the exploratory phase, Sydney was so compassionate and sympathetic, and she immediately gave me a “warm and fuzzy” about the business and level of service we would receive. She could not have been more compassionate and I highly recommend Heavenly Paws. Even though Heavenly Paws doesn’t perform euthanasia, they do provide space for a family and vet of their choosing, if a space is needed. Our family didn’t end up needing the space at Heavenly Paws, but we were thankful to have that option if needed. My family opted for all 4 pawprints in both ink and clay, and Buddy’s snout in ink. The sweet tribute package that we got back exceeded our expectations, and we couldn’t have been happier with the items that commemorated our boy. The staff even remembered to label each paw and to set aside some ash for us to potentially use for commemorative items down the road. Their thoughtfulness was exceptional – they went above and beyond to give us a peaceful end of life phase for our sweet boy Buddy. They delivered the level of quality we have come to expect with our boy – the service they gave us was priceless. It was a blessing to our family to have an alternative to cremation that seemed more peaceful and gentle. Although it was incredibly painful to say goodbye, we can’t imagine a better end of life tribute for our family member, and will be forever indebted to Sydney and Tyler for the sense of peace they brought to us during this difficult time.
-
February 2024 by Dr. Grindley
10 STAR REVIEWWhere do I begin? Every aspect of the process and the finished result was perfection. Heavenly Paws connected me to the vet who performed the peaceful-passing service. I was able to hold my two cats as they transitioned painlessly and in a deep sleep. The vet was patient and respectful. After the procedure, the vet delivered them to aqua cremation and after the full service was complete, Shawn delivered them to me. The presentation was BEAUTIFUL! Thank you Heavenly Paws!!!
-
February 2024 by Kristie Wood
Amazing experience! The whole process was handled well and with care. I am truly impressed by this service.
-
January 2024 by Randi Minor
My 17 year old calico passed away two years ago. I had a friend whose pet just passed and the vet clinic suggested Heavenly Paws and it opened an old wound for me. When my cat passed, I was talked into using Heavenly Paws as a more environmentally conscious alternative to cremation. I filled out the form when Daisy passed, selected that I wanted her paw print and “ashes” back, and waited to be contacted as the vet clinic told me would happen. After about a week, I called, only to find out that they had neither taken her paw print, nor kept her “ashes.” So where did my loyal companion’s body go? Did it really get disposed of with dignity? How would I ever know. To top off the uncertainly, I never heard directly from Heavenly Paws, but rather received a very generic sympathy card in the mail with some kind of tree seeds to plant. I wish I would have used Deceased Pet Care as I have done all the times in the past. This new process and company did not work for me and it haunts me to this day that I have nothing to remember my sweet Daisy by because of their misconduct somewhere in the process.
-
October 2023 by Janet Myers
Heavenly Paws was a blessing during a very, very trying and painful experience in our lives! We will forever be appreciative of Tyler and Simone who showed us unconditional compassion paired with extreme professionalism as we had to say a very difficult goodbye to our sweet Bear-Bear of 15 years. Raised from a puppy, she was our constant and lovable companion who gifted us with many, many hours or joy and laughter and innumerable memories. We initially considered cremation for Bear, as we had for our other fur babies, but we found the Heavenly Paws website and quickly changed our minds based on the posted reviews. . . . which we now can affirm due to our own experience! What added to the heaviness of our experience was that we had we had travel and an extended stay out of town that was scheduled to occur shortly after Bear's unexpected passing. We had resigned ourselves that we would not be able to pick her ashes up until our return in 1 month. On the day we were enroute through Atlanta, my cell rang and it was Simone telling me that Bear was waiting to be reunited with us. Words cannot express our appreciation!. Consequently, she accompanied us for the drive to Houston for a month-long stay with family to care for a new grandbaby. Having her with us definitely helped ease the pain. I'm a hard judge but was shocked at the sturdiness AND attractiveness of the biodegradable urn! Her ashes still reside in it as we are taking our time to consider other vessels. The memorial pieces were WONDERFUL. Being able to see her little paw print and fur provided significant peace to us. Tyler went above and beyond for us as we realized the this was an extraordinary feat. WE ARE FOREVER GRATEFUL for Heavenly Paws and would HIGHLY RECOMMEND this service!! I know our precious Bear-Bear was treated with the kindness and respect she deserved! Until then, I will wait till we meet, Sweet Pea, at the Rainbow Bridge and I can again kiss your soft and velvety muzzle!!
-
September 2023 by WILLIAM LOVE
I can't share enough praise for my experience with Tyler and Heavenly Paws. My grief at the loss of my 19-year-old "Miss Kitty" has kept me from leaving feedback until now. The generosity of time spent with Tyler, when I collected Miss Kitty's remains is memorable. The process went very smoothly and was very affordable. The kindness and the care is unforgettable. I received so much value for the money, which included a very sentimental lock of Miss Kitty's hair, displayed in her memorable Tabby pattern, preserved in a clear sided envelope. My heartfelt thanks to you all. ??
-
September 2023 by Christa Stalnaker
There aren't enough words to explain the gratitude I have for Heavenly Paws. They go the extra mile to make sure your baby is taken care of in their final stages. I am completely heartbroken at the loss of our boy of 15 years, Boodle (Boo as we called him) and they made the process more bearable. It is not lost on me, that they went above an beyond for him/us. I can not say enough kind things about the sweet soul that I spoke to on the phone a couple of times. I wish I could remember her name. This has been such a difficult time and they truly seem to understand that. It is very obvious that they understand that these are your family members and they treat them as such. I can never repay them for the peace they brought to me and my family. The entire process was made easier by them and I can not recommend them enough! My MIL used them for her fur baby as well and was beyond pleased. So do your self a favor, if you are suffering the loss of your fur baby, trust that Heavenly Paws will go the extra mile to make it easier on you and your family. I am so incredibly grateful I found them!-Christa Jones
-
August 2023 by Bree Martinez
Where do I began? Heavenly paws is exactly that, Heaven… Lisa was so kind and made us feel how much she cares about fur babies, not just our Hades but every fur baby she cares for. I know our Hades was thankful for her us much as we were.
-
July 2023 by Jennifer Welch
We recently used Heavenly Paws for afterlife care for our 18 year old cat, and it was truly wonderful. The staff was incredibly helpful, kind, and patient, answering all our questions. They made a difficult time easier for us. We felt comforted knowing our pet was treated with compassion. We'll definitely use them again for our other pets in the future. Highly recommended!
-
July 2023 by Jeani Wampler
I have always received such compassionate, professional treatment from Heavenly Paws. They have always taken such amazing care of all of my fur babies that have passed. The staff always asks about the pet, and they want to know what kind of life the pet lived, which is so amazing to me that they actually care that much! Thank you guys, you will always have my business!
-
May 2023 by Monique Richards Washington
Today was a such a devastating day for my family and I. Our beloved missing cat Peter was struck by a car and passed away from his injuries. Lucky we found him not far from our home. The first call was to Sydney at Heavenly Paws Atlanta. Even though the facility closed at noon, Sydney told me to get there when I could.She took her time and explained each package and the process throughly but with compassion. She even cleaned up our precious Peter to make him presentable for my daughter to view. We choose a few memorable items and was given an acceptable timeline and price for his services.I highly recommend this firm for all your pets pre-needs and at need services. Sydney will have all my business going forward.
-
May 2023 by Nalina Ellis
Amazing services, very respectful and kind. They gave me condolence cards as well. I recommend going through Gentle Touch in home euthanasia services too. They work together. I know my baby was loved and safe on his way to heaven after leaving my arms. 10000/10.
-
April 2023 by Jane crawford
When we lost our sweet Coco Puff, we went with Heavenly Paws because it was close to home and reasonably priced. The website was easy to navigate and made the process easier. We submitted the preplanning form as soon as we knew the end was near. A representative reached out to is the next business day to make sure we did not have any questions or concerns.After our pet passed, the service was quick. Just short of two weeks after our loss, we received our pet’s remains in the high-quality vessel we selected along with a sympathy card, hair clipping and the clay paw print impressions we had requested. We would recommend Heavenly Paws to any pet owner finding themselves in need of final arrangements for their beloved pet.
-
March 2023 by Mrs. Haney
Highly Recommend!! Online said 2-3 weeks, but our girl was ready within a week. When we came in to pick her up, we were taken to a private viewing room. We were shown all of the items in the bag. The paw print was perfect & I was so happy the fur clipping included all 3 of her colors. The lady was lovely and put some ashes in a separate bag when I mentioned sending some in for a glass-blown memorial. Overall great experience and very sympathetic. They understand pets are family.
