The Hilton Atlanta Northeast is a comfortable and pleasant hotel with generally clean and well-maintained rooms, though some guests report issues like broken upgrades, ripped curtains, or problematic showers. The staff receives mixed reviews, with many describing the day and housekeeping teams as really nice, pleasant, helpful, and accommodating, while experiences with the night staff are sometimes cited as rude and unprofessional. The on-site restaurant is praised for exceptional service and amazing food and drinks. The hotel can become very crowded during sold-out event weekends, which has led to problems with overbooking and malfunctioning elevators. During these times, some guests found staff communication poor and were left confused without explanations. Amenities like the pool and fitness center are appreciated. However, the breakfast receives strong criticism for being overpriced and offering poor quality, described as a continental breakfast with bland, lukewarm coffee for a high charge. Overall, many find it a great hotel and the best place to stay in Atlanta, despite notable inconsistencies in service and maintenance.
Monique & Charlie in the restaurant is a force to be reckoned with. Exceptional Service!!!
February 2026
Beautiful hotel and very clean. I didn’t get a chance to visit the restaurant but I did order room service for breakfast, lunch and dinner. The food was excellent. Delicious! Room service was quick and the staff were pleasant. Room was a bit dated but overall, I had a great stay.
January 2026
Very nice staff. Clean, quiet room even though next to elevators. I'll stay there again.
