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February 2024 by Vee Kong
Courteous, helpful, and friendly.
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February 2024 by Ally Allie
I wish I could give a zero star - I spend my money buying grocery from Kroger - its the closest store to me and most times I don't get all I need but regardless I spend 80% of my grocery money with Kroger.That being said I went to the store today to buy some chicken and other condiments to make dinner. As an immigrant whose residency is under process, I only have my international passport of course- I bought some wine and got to the counter to pay. The counter lady requests an ID and I presented my international passport- she said she cannot accept it cause Kroger Management does not accept any ID which is not a US ID! I WAS STUNNED AND PROMISED NEVER TO SPEND ANY OF MY MONEY WITH KROGER EVER AGAIN- YOU GUYS DONT RESPECT MY COUNTRY'S FORM OF ID BUT YOU WANT MY MONEY. HELL NO!. YOU LOST A CUSTOMER FOR LIFE.I'M ALSO CLOSING MY ONLINE ACCOUNT..THATS IT.
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February 2024 by Doc Lewis
Friendly people that work there ....Very clean store .. Always has carts to ride in ... We always go to this Kroger....
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February 2024 by Anthony Tate
Poor service
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February 2024 by Akilah Denson
When I walked to the back by the meat department. It smell likes DooDoo! The whole back row. Please Kroger ✔️ that immediately.
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January 2024 by Zxena Guevara
When asking a General Question, Whomever I spoke to was So Rude..I was gonna give 5Stars. I will Speak Highly of Joseph & Alecia they Are the Two most Helpful Pharmacists..For Them It's a 5 Star ⭐⭐⭐⭐⭐People need to learn communication Skills
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January 2024 by Susan Willett
I have been going to this Kroger for many years for groceries and prescriptions. I lived close by until moving to Stone Mtn 3 years ago but my life still brings me nearby so I haven’t switched. I have 2 kudos to give out…First to Joseph in the pharmacy. He was new to this location just a few years ago but it didn’t take long to recognize me by name as a regular as well as my insurance needs. I recently had my mother’s Rx transferred here, he greeted me with his sweet smile and was already pulling up my account when I told him I was picking up my mom’s meds. I gave him her information and asked if she also uses a discount card like mine. That was so sweet and he applied the discount which saved mom money…Thanksgiving you Joseph!!The next is for Matthew that was working the Deli counter a few days ago. I was going to be out of town for a few days so I was getting some groceries for mom before I left. The ready-baked chickens are a staple in her diet and there were NONE under the heater, I panicked, then asked when more would be out?? Matthew told me 30-40 minutes, okay, I had other shopping to do, I’ll check back. The last thing on my list was the chicken…they were ready to come out but he needed to clean and prep the area first…UGHH, but I understand and reassured the food is being handled properly! So I checked out with what I had, put it in the car and came back in…as soon as he saw me he picked up the bag to hand me.After writing this all out it really doesn’t sound like much of a big deal, but to me it was and their efforts really impressed me. Next time I’ll talk about the helper at self-checkout…she is quite awesome too!!
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January 2024 by Lakefa Johnson
Jared ask me to move my ? ways to loud he couldn't hear the customers he came out the boot for that I've been coming to gas station for 20 never had anyone come out not cool PERIOD yep ever nope not cool
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December 2023 by melisia brown
The store manager has a way of making his customers feel uncomfortable and me as a former employee thought to speak up on this issue he thinks he’s helping but he’s not. He does not know how to talk to people have no idea what he’s doing in customer service. I’ve had customers who he’s tried to help just not buy items and leave because of how he talks and it’s not just the customers it’s the employees too…..he tends to talk OVER people instead of listening to them….his listening skills SUCKS….. my coworkers work they hardest every day but him that mf needs a reality check on how to treat people and talk to people
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December 2023 by Caroline Howard
Waited in guest services line over 20 minutes to get a money order, called the store while in line and the phone ring for 4 minutes before someone answered and I asked if a store manager was in the store and the employee that answered the phone stated she didn't know. I asked if she could find out and let them know help was needed at guest servicesI don't usually shop at this store and after today I will not be back..
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November 2023 by Edna Ramirez
Employees here are so rude. I overheard an employee (older gentleman ) in the produce isle telling a women that he couldn't help her find something because he was busy. And then when I went to the self checkout line and needed help. One of the girls there ignored me. Once I waved her down for help she was annoyed having to help me. She got angry and told me I was scanning stuff the wrong way and walked away rambling on underneath her breath. I've shopping at this location for a year. And everytime there is always something going on with some employee being rude. Won't be going back, rather drive further away to another grocery store.
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November 2023 by david romine
Antagonized and threatened by employees
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October 2023 by Jimy Moz
All good, but they need to modernize, with respect to payments in the store, they do not have Apple Pay and I am inconvenient since I never charge a card, I only pay with my cell phone
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September 2023 by Thomas Frayne
Be extremely careful when buying food or drinks from this Kroger - I got this Blue Moon home only to find it was over 1 year past its expiration date. I poured it into a glass and what came out looked like Bailey's Irish Creme with a bunch of floating white snot. How the hell do you have product on the shelves for sale that is over a year expired? I'm lucky I poured it into a glass before drinking; had I just drank from the bottle I would've ingested this horrendous bacteria slurry. Absolutely, reprehensibly negligent that this was on the shelf.
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July 2023 by Zach Harris
This Kroger management is racistThey will automatically have suspicion of u stealingBut won't qestion the customer even tho they stealImma former.worker and they fired me bc they thought I stole something I paid forEven tho they are white and I am black is crazy they sell they customer moldomg prouducts which is crazy I personally saw the vegetable have fly eegs in them and had to throw them away this Kroger is horrible it was fun working there until the management fired me for why they call stealing this is crazy it's bc im black they look at you like your always going to stral when in reality I show up 15 minutes early every day which is crazy
