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September 2023 by Shivonie tirbh
I purchased a lengha here today and Nina was very polite and patient with helping me. Thank you.
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July 2023 by Radhika Maruvada
Very unfriendly customer service. There are other equally good stores in the mall where you can get your money’s worth
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November 2022 by ptl_u zio
Men’s kurta boughtTailor guy who does alterations has better penchant for his work. More customer friendly attitude. ⭐️⭐️⭐️⭐️⭐️But he looked over worked! Hard to imagine what he gets paid for his service by store.Hopefully altering should come out good!Guy behind the counter was not at all interested in showing more selection.If you are not buying half dozen 800$ worth sherwanis then they are not interested.But who wants sherwani all the time!?Lousy attitudeAbout store hours he was like it will be closed in one hour and it was only 5pm at Saturday. At 7 pm shop was still open!After this experience didn’t even bother to check out women’s ensemblesSame lousy attitude on cash register, lady representative said “if you want receipt take it from there “Why don’t you guys put self service cash registers and save customers experiencing horrible attitude of your staff.
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November 2022 by suniti desai
Good choice of clothes and good quality.
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October 2022 by Arvind Goswami
Excellent collection and. equally excellent customer service.
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October 2022 by Datta Bosamia
Very good stuff in a ladlee I love it and staff is very helpful.
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October 2022 by Harry Chowbey
Customer service is good or bad depends on the sales person. Packs your Sherwani and Lehenga in used old plastic bags. Next time I will bring my own bag. Cheap!
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September 2022 by Rozmin Venkani
The staff is least interested to give customer service both the ladies working there kept talking with each other even after asking 3-4 times about outfits they said, it’s there on the rack… no one was interested to even greet or help the customer! They did not even care when we walked in and walked out or if we are finding something or not they juuuuussst kept talking with each other!
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June 2022 by Nitya Shah
Had a great experience with Hayal and his team at Ladlee recently. When we noticed the blouse for my bridal lehenga had a few stains on it, they worked very diligently and with fantastic communication to make sure the replacement blouse piece reached here in time and that the tailor was able to have it stitched and ready well before the wedding day. Very grateful for their help and would definitely work with them again in the future!
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May 2022 by Tanni D.
This store has beautiful dresses but absolutely lacks customer service. Beware of the 5'3" light-skinned chic with eyeglasses - terrible attitude and outright disrespectful. I finally found a dress that I liked and unfortunately, made the mistake of giving my business to these guys. They recommended I get the dress tailored by their own tailor, Shishioi. He took my measurements and three weeks later, when I came to get the dress yesterday, turns out the lengha's skirt is so large - both on the waist and lengthwise. I was literally stumbling over the skirt and asked Shishioi if he can trim it a little more. He refused, saying he's going to charge me another $70, even though it's his fault that he didn't trim and stitch the skirt accurately. He showed my partner and I the measurement he previously took and then measured the skirt I was wearing to prove that it was the accurate length, when obviously it was not. He then proceeded to say that he'll add another bracket on the skirt so at least the skirt will fit my waist. It still doesn't fit and the bracket was stitched crooked, as you can see on the photo. He should've had some decency to at least try to fix his mistake, but he insisted that I repay him another $70 for any new changes. I wasn't going to leave a review because he is an older man. But after speaking with several family members and friends about this incident, many suggested I write a review so others don't have to go through the same situation. Hope my review helps another poor girl from going through a similar experience.
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April 2022 by Julie Burks
My husband and I went in to find my marriage dress and everyone is so nice there. Chelsea especially she helped us for probably 2 hours patiently. She helped find me the perfect dress and my husband his clothes.I hate shopping normally but Chelsea made it pleasant and almost fun. Definitely check this store out
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January 2022 by nooru rajwani
Worst customer service ever. We were there yesterday that is the 29th of December around 5pm. We were looking for bridal wear and one of the employee was so rude ,and she wasn’t even interested in showing us any new stuff for our wedding .she was so confident that even if she did not try to show something that people would buy stuff coz according to her there are no other good places in the mall to get clothes . Worst place to shop for clothes I’ll never recommend anyone to shop there .
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January 2022 by Raheen Dadani
Worst place to shop . Very bad customer service. some one recommended me to shop here but I m never coming back nor will I recommend any one to shop here…
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November 2021 by Rosalin Patro
Chandani s d best babe of all helped me in my multiple purchases so far
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October 2021 by Rajeev Saxena
Nice store. Lots of great merchandise that is very nicely set out.