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October 2023 by Davida Rose
They broke the lug nut from changing my tire and never mentioned a word about it, someone texted to see why I hadn’t been coming back. I explained everything only for them to not respond. Very disappointed in this place. First experience was pretty good however the customer service and quality after that was terrible.
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October 2023 by Davian Alvarez
went in needed some air in my tires, the mechanic got on it right away even though he was working on something else. shoes what kind of business they run truly appreciate it
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July 2023 by Yasmine H.
All they do is scam people!!!! I think it is sick how sexist mechanics are. I should not have to bring a man in this place with me not to get overcharged for things. I only needed my brakes done and they lied to me saying there were 5 nails in my tire and that all four tires needed replacing and that my car was so bad my caliper and rotor would need replacing as well. Which was a lie!! The man told me off bat that if he was going to change my brakes to not be surprised if he had to change my calipers which is a coincidence that now my bill would be close to 1000$!!! When I told him I'd call my spouse then he told me he'd lower the price just to try to get me to not call for a males advice. Why is that? If it is as bad as you say why would you lower the price? THEN TRIED TO CONVINCE ME TO APPLY FOR THEIR CREDIT CARD TO PAY FOR IT!!! SICK!!!! He knew that I had my child with me and that I was desperate at the time. Now and days it's hard to live as it is so what makes you think I have thousands of dollars to waste... He told me it was so bad that he didn't feel comfortable letting me drive it home and made me sign a paper!!! But somehow I was able to drive it to Alabama to allow my uncle to fix it where he confirmed that yes indeed they were trying to scare and overcharge me because I was a woman who doesn't know much about cars!!! I also overheard one of the employees or whoever he was telling someone in training not to tell clients certain things because that would keep them from coming back or basically have them go do it on their own meaning they keep certain things secret so they can keep you and charge you through the roof for simple things!!! When I first started coming here with my mom years ago this place had genuine people now they have money hungry people. Not to mention they purposefully mess things up in your car to try to force you to get it replaced and overcharge you!! You can go in for a simple oil change and all of a sudden you need thousands of dollars worth of work done. You bring your car and it'll be sitting for about a day or two and when you ask for updates they still "never know" or haven't even touched it yet!!! I will never spend another penny here ever again!! Don't waste your time these people are scammers!!
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July 2023 by Erv Koehler
I took my car here after it broke down. They quoted me at $4500 for the repairs. I took it to someone else and they said that a few of the parts they wanted to replace didn't even need to be replaced and that they would fix the actual broken parts for $1500. Full line said I needed to replace my air compressor. They said it was $2200 and then called back and said it was actually $3200. Full line auto is inexperienced and in my opinion scumbags. I talked to Jimmy the most and he did not give me any confidence whatsoever. Don't waste your time or money on this place they will squeeze you for every penny you have.
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July 2023 by nena umana
The staff was very nice and helpful. and the owner was super educational when it came to explaining what they found wrong with my car. 10/10 would recommend
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July 2023 by Evan Fisher
My Yukon needed all new struts and shocks. They were willing to replace with non-stock equipment. Installed in proper timeframe, rides like a dream.Services: Steering & suspension repair
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July 2023 by Jamal Ahmed
I saw this shop driving by it and stoped by to get some transmission work done. They share the building with Napa auto parts. The “mechanic” couldn’t find a dipstick for my transmission. Well my transmission doesn’t have one, most newer cars don’t. This mechanic did not know that. I was quoted one price and up charged at the end. They also lied to me about needing brake work done (My breaks were replaced a month ago). They disconnected my brake sensors on purpose to sell me a break service. Another shop reconnected them. The staff here exemplify dishonesty. Stay away from these folks.
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July 2023 by John Sorenko
I made an appointment for a pre purchase inspection on a used vehicle. Jimmy Mackel took my information and told me the inspection would take approximately an hour. I left my vehicle and went to the gas station. Before I left, the vehicle was in the parking lot, not yet inspected, when I returned (no more than 15 minutes), the vehicle was back in the parking lot with the inspection apparently completed. I asked if the vehicle has any leaks, Jimmy told me checking for leaks isn’t part of the inspection! No engine oil was checked, no transmission oil was checked, and when I asked him how it only took 15 minutes to complete an hour long inspection, he flat out lied to me and told me it took an hour. They’re a scam. Take your vehicle elsewhere. Jimmy was super disrespectful, and unprofessional. Very unfit for his job.Services: Transmission
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July 2023 by Mo Dakare
BE AWARE They claimed to have completed work that they didn’t. Another shop confirmed they lied. A guy by the name of Jimmy was the main culprit. I’m having to redo the work all over again. Don’t get scammed by Jimmy. He’s very unpleasant to deal with when you call him out.Services: Engine repair
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July 2023 by Roman D.
I saw this shop driving by it and stoped by to get some transmission work done. They share the building with Napa auto parts. The "mechanic" couldn't find a dipstick for my transmission. Well my transmission doesn't have one, most newer cars don't. This mechanic did not know that. I was quoted one price and up charged at the end. They also lied to me about needing brake work done (My breaks were replaced a month ago). They disconnected my brake sensors on purpose to sell me a break service. Another shop reconnected them. The staff here exemplify dishonesty. Stay away from these folks.
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June 2023 by Jo P.
My car needed a whole bunch of repairs and Full Lina Auto made the process very easy. They told me exactly what was wrong, why I needed it repaired, and what they were going to do to fix it. They answered any questions I had and made sure I understood everything before continuing in the process. I definitely recommend this team of professionals!
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May 2023 by Charles Thorpe
They did great service and gave me a great price
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May 2023 by Danni Chung
John was very good at explaining the protocol. Very helpful and good quality service.Service: Oil change
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April 2023 by Ian N.
Awesome team. Thanks to James (best tech) for hooking me up to this shop. Amazing customer service as well. To John, Josue, Ara, thank you guys! You’re the best!
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March 2023 by Ian PH
Awesome team. Thanks to James (best tech) for hooking me up to this shop. Amazing customer service as well. To John, Josue, Ara, thank you guys! You’re the best!