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September 2023 by Unity Castro
I purchased my car on August 28, 2023, 2015 Toyota Corolla. Day one of having the car my stability control light flashed and all of a sudden my brakes locked up while driving. Didn’t think anything of it. Day 2 of having the car I was driving to my job and the brakes locked up on me again. Day 3 I brought the car to Posadas Trucks to be looked at. They kept the car for a week to “fix” the problem. I go to pick up the car and the same issue happened again, and it’s continued multiple times since they’ve claim to fix the problem. I’ve called to speak to Luisa and they always tell me she’s not in the office. I leave my name and number and til this day they have NOT returned my calls! It is unsafe to drive a car when the brakes randomly lock on you while driving. At this point I am seeking legal action because what else need to happen? An accident? Imagine me driving with my son in the car or anyone on 85 going 70-75 mph and my brakes lock up. I will not get stuck paying for this car and I don’t even feel comfortable driving it. I will take them to court. Please I beg you do not purchase a car from here! They don’t even deserve 1 star rating.
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October 2022 by J C.
Recently used them for a short move in Hiram and am completely disappointed. They moved a barely used washing machine and slid it on its back across truck floor. They way they handled washer caused one hose to dislodge and the coupling on the other unrepairable damage. They also leaked water on the floor in new laundry room. We contacted owner of company and voiced our concern. He stated they would fix the situation and repair our washer. Going on 4 days, we still don't have a working washer. The company is in pass the buck mode with no resolution in site. RUN, DO NOT USE THESE CLOWNS!
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September 2022 by Big Mexiko
Worst place to buy a car ever. I don’t recommend anyone to shop here. The people are unprofessional, they just want your money . 90 percent of cars on the lot are lemons. Don’t get scammed by these people.
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April 2022 by Shaqueoia B.
If I could leave 0 stars, I would. This morning when I read the reviews I started to cancel but however I wanted to root for the under dog... boy oh boy was I wrong. Terrible terrible terrible. Dispatch manager is rude as! Lol I wish I could go into more detail
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February 2022 by Chino “ic3br3ak3r” Zaga
I bought a jeep here recently?. Even though we had an issue with the paperwork, they fix it and I was able to acquired the jeep at a great price and low interest. The stuff I interacted with were friendly and professional. I recommend them if interested on a new-used car.FYI depending on your credit, the interest will be affected accordingly alongside with down payment.
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December 2021 by C C.
I don't even know where to begin... for starters DO NOT HIRE THIS COMPANY! I spent $2,000 on a move yesterday and I'm now seeing that not only is things BROKEN! But they did not even put things where I asked. They left numerous HEAVY boxes in the garage. Now I have no way of getting them inside of my home. They claimed to have plugged my washer/dryer up properly only for me to run a cycle and have my first and second level flooded because it wasn't done correctly. Water poured from the second level down to the first through the vents and my electrical fan. I pray nothing worst come from this. Not to mention onto my extremely expensive couch! I have legs from my tables missing. Boxes crushed. It's like I hired a bunch of teenagers to do the job. I'm so very angry and pissed! I've taken numerous pictures and videos and sent them in. I honestly just feel like I wasted my money and got a very shitty experience. It's to the point I'm in my new place and not even happy. If I don't hear back from them with a resolution I'm honestly going to seek legal action. This is not fair or ok. I paid my money and my things got destroyed. Smh. STEER CLEAR FROM THIS COMPANY! RUN!
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November 2021 by Jim G.
Very unprofessional, damage to the items, doing the cheap works and ask for tips. Ungrateful about being paid.
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October 2021 by Deborah T.
My experience with the movers was not professional but when I bought the issue to the attention of the manager name Melissa she was very swift and courteous in resolving the issue right away Melissa i would give you a 5 star.
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September 2021 by Veronica S.
I arranged a move with this company and received text confirmation the week leading up to my move date stating they were with 4 Hands and a Truck. Movers arrived and moved my belongings to my new address. They asked if I could pay through Zelle which I did. I asked for a receipt was told they could send me one. Later in the day after not receiving my receipt I called the company only to find out that they did not dispatch anyone to my home to move me from their company and that they showed my scheduled moved was cancelled. I was shocked and dismayed as to who the people were that moved me and after digging further, I find out that one of the movers was a former employee no longer with the company and that another employee who is now no longer there had given my personal information to the person who came to move me and had cancelled my scheduled move in their system. My personal address was given to someone no longer affiliate with 4 Hands and a Truck by someone who was terminated from the company. My information was stolen and someone represented themselves as being affiliated with this company. I have tried talking to owners who have refused my calls and I the dispatcher I spoke to was rude and talking over me and tried to make it my issue because I paid with Zelle and they only take credit card or cash!! They are accepting no responsibility or liability for the actions of those they employed and ownership refuses to return my calls. THIS IS AN UNBELIEVABLE EXPERIENCE AND COMPLETELY RECKLESS. I DON'T RECOMMEND THIS COMPANY!
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September 2021 by JorgeMao Páez
Excellent the best car dealership! Very clear and good vehicles in very good condition.Great experience!
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September 2021 by Mia T.
My experience with this company was absolutely AWFUL. Please, if you want your move to be easy, DO NOT COME HERE. Chrystal, the dispatcher/manager (she called herself) was an absolute nightmare to work with. I had scheduled for our move to happen yesterday (Sept 12th) around 3-5pm was our window. Once it started getting around 4:30pm with no call from anybody, we started to worry. I tried calling Chrystal, she was unresponsive. I ended up calling the man, David, who scheduled us for this day. He was the only one responsive, but obviously couldn't help much due to not knowing the situation with the movers. He tried to calm me down and say they were coming and that hopefully an hour tops. Didn't happen. Chrystal, after many call attempts, finally TEXTED (not call) that the movers cannot come in today due to an injury. That part is understandable, however we were told this 2 HOURS after the window. You can understand our frustration at this point. It would've been nice to know that during the window, or even 30 mins after the window. NO. NO ONE ATTEMPTED TO CONTACT US UNTIL 2 HOURS AFTER THE WINDOW. She tried to give us $50 credit (which is nothing since you wasted hours of our lives waiting for something that wasn't going to happen) and even tried to attempt to reschedule for the morning (which we cannot do, because we both work from 5am to 6pm weekdays, so weekends were our only option). I had asked if she could compromise since the moving company had stressed us out about our move even moreso than help, and she said no. The best they could do was the 3-5pm window, and again we work. I tried to be forgiving and compromise, but it is just 100% unprofessional. Would not recommend doing business with them EVER. I have let all my friends who work in the film industry that need movers know not to go with your company since they add stress rather than relieve it. Absolutely horrifying experience. My lawyers will be in contact to address the emotional damage that was caused in this move. Please get a new dispatcher/manager if you want your business to run smoothly.
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September 2021 by Valarece J.
I had used this business in 2020 to transport a bedroom set I bought from someone in Marietta. The movers; tho not the most polished of movers, did an excellent job of getting my bedroom set to Lawrenceville. They set all the furniture in the new space for me and even put up my new canopy bed which truthfully was no easy feat. No scarring, no damage to the bedroom set at all. I was very pleased with the movers as well as the price I was asked to pay. HOWEVER, when I secured 4 Hands and a truck for a second job on Labor day of 2021, I unfortunately can not say I was pleased at all with the quality of the 2 young boys they sent to my home . I asked for help in loading a truck that was to be driven to New York. These 2 young men DID NOT know how to disassemble the same bedroom set that had previously been done so masterfully by 2 other men that had been sent from this same company. It took well over 2 hours for them to disassemble the bed and the only reason they didn't or couldn't do it- was they came with Allen wrenches only and the bed only required a regular wrench. My neighbor loaned them his wrench, otherwise my bed would not have been taken down at all. When I looked at the bed while I was still in Georgia, I could see they had damaged the teakwood and actually after arriving in New York and having the bed removed from the truck, noticed a crack in the frame of the bed. They had packed the truck to make it look like they knew what they were doing; but in actuality, they only packed it such a way that the 2 queen bed were in back of the truck and the large dresser from the bedroom set was in the front of the truck. EVERYTHING else, bags, boxes , loose items all were just thrown in wiley nilly behind the dresser to make it LOOK like they had taken proper care of our items, when they had absolutely not. Additionally, when they took down the 2 baby cribs and 1 toddler bed; they never made sure we got the screws. They simply disassembled them and left the screws on the floor - which we luckily later saw and picked up and put in small bags for reassembly later. Unfortunately, some screws were lost and we had to find a hardware store in NY that sold the same screws before we could actually reassemble the beds. One of the young men was smoking while loading the truck and I had to ask him to stop. I always try to give a company repeat business if satisfied with their work. I was very satisfied with the competence of the 2 movers I had in 2020, but definitely dissatisfied with the 2 jerks they sent to me this labor day. I tried to call the company to complain and was told I had reached the sales dept and would need to call the dispatcher. When I called the number that was given to me , no answer. I called at least 4 times and left a text twice- to no avail. No answer. No answer. No answer. I would not recommend this company since the service appears to be hit or miss. And they don't take responsibility for damaging your furniture. Do not use them!! Review other companies of movers first, then hire based on good reviews. NEVER USE THIS COMPANY - NOT EVEN TO MOVE A BROOM IN YOUR HOUSE FROM ONE CORNER OF THE HOUSE TO ANOTHER CORNER. If I could give no stars, that would be my pick.
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August 2021 by Dani B.
Please do not book this living company. I booked for a last minute move. The move was quick. But I had a large couch that ended up not fitting through my apartment door. I had my couch wrap and they somehow got through the building door. But massively destroyed it getting it out. They removed the protective wrap and didn't replace it when removing it from the building. They left my expensive couch damaged. They should have assessed that the couch wouldn't fit. They didn't even have a tape measure.
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June 2021 by Jazzmine G.
Not professional movers but I guess I should be glad my stuff got moved. I'm mad I tipped just to unwrap my nightstands to find a corner is broken off on one and the other is scratched and cracked (by the way it's pretty solid wood the driver even said that). They were training someone and I saw him handling it. The movers were cool, but I wouldn't recommend. Sorry. My photos won't upload right now but I'll try later.
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June 2021 by Mary W.
BEWARE OF THIS COMPANY. They pulled a bait and switch on me with their pricing that was to be a special rate. And to add insult to injury, they were extremely late. They were to have arrived between 11am-1pm. First, the guy called right at 1 o'clock when they should have already been at my door, to say they would arrive at 2pm. At 2 o'clock when they didn't show, I called them and was told they were only 30 minutes away, which also wasn't true. They finally showed up at 3 o'clock. There was no apology for their lateness, but instead they immediately started to complain to me (as if it was my fault) that they had to "drive all the way from the other side of town". They immediately asked that I pay first, which was a red flag right away. The price was double what they had posted on their website, but soon afterwards has removed. They got Crystal on the phone to discuss the dispute and right away she was extremely rude. Was dishonest about being the owner; I was told she is not. I decided the best thing to do was to pay them the remaining money and send them on their way as fast as I could get rid of them. Had I not needed my things moved that day, I would have fired them on the spot, especially after making me wait almost all day and then to be treated with offensive disrespect. I had to take out time and write this review so other potential customers could see it, take heed, and steer clear of doing business with these people. Unfortunately they were a bad experience for me. I strongly recommend you don't use them as your movers.
