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July 2023 by Sheyla Martinez
Seriously do not go here. Initially went here on February to submit my taxes. Late February we found out they had filed my information wrong, went to their office to fix it and apparently was submitted. April came around no deposit was made, checked the irs system to only find out that the taxes were not processed. Called this office MULTIPLE times and it always went to voicemail and when they did answer, I would be put on hold and then they would hang up. Left the owner a message and supposedly fixed the error. May came around and nothing yet, my husband and I got tired of calling and when they finally answered, we found out they never sent the taxes. I have never been so frustrated with anyone before like I have working with these people. We just got our “refund” to come to find out that it wasn’t what they told us it was going to be. There was never an update given to us about this or really about the whole process. Called in but of course, they didn’t answer. Will try again Monday but Seriously do not go here, we will not be returning
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June 2021 by Astrid Morales
I've been going there for years. Professional, nice, knowledgeable.
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September 2020 by Gerson Rivas
Poor service from the front desk, with very low care and patience for the customer. The accountant is unresponsive to a blaring fault; entirely too difficult to get in touch with him. Poor experience.
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October 2018 by Fabiana C. Miller
Professional and trustworthy. 100% Recommended.
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March 2018 by David C.
Terrible tax preparation service. Mis-filed taxes including incorrect name, address, and local income, leading to a nightmare of amendments, fines, etc. Do not use!
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February 2018 by Compmunity Foundation
Our organization has been doing taxes with Protax account services for 4 years. We trust the service and we feel confident and secure that our tax is filled accurately. It is the best services that you can get and they really care about your business. We looking forward to continue to work with them and we would definitely recommend Protax.
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February 2018 by Rolando Godoy
I have been client since 2008 and during these years, Mr. Carrasquel and Protax team has been provided me excellent services and high quality advised. Every year I received advertise from other tax services and I will not even looked at it, because Protax get me personalized assistance, professional services and when I need them they always are available for me; those values making me feel safe and there are very important to me. I will recommend to get your taxes with Pro-tax you will not regret your decision.
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February 2018 by lolo F
Great place to go to get your taxes gone quickly and professionally. I was in and out in no time. Great people and really well attended.
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February 2018 by Luis Bello
THE BEST, working with Pro-tax the last 6 years and I have the best attention and service. Mr. Arquimido is a professional fair and looking always for your best interest. Highly professional, open book, there is no question this guys are THE BEST!!!!!
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February 2018 by Tania Ochoa
They have taken care of my business accounting and have filed my personal taxes as well for a few years now.They are very professional people and they really have all the needed knowledge on taxes .I would recommend them to anyone in need of tax services for business.
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October 2017 by tyson lightford
Totally unprofessional! Stay far away from this con artist. First of all he is all secretive with the price for doing your taxes. He usually just skim how much he want to off the top, since I was not getting a return I simply asked how much?,and he went into this whole speech about how much he help people and do people taxes for free? Confusing and random but anyway how much sir? Don't worry about it just give me what you like when you' get state back. He never filed my taxes cause I asked how much? Red flag should have been all the other pissed off people randomly coming in going off on him.
