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May 2023 by Ahmir V.
THIS PLACE IS A SCAM!!!!! SAVED YOUR MONEY WHILE YOU CAN. If I could rate 0 stars I would. Paid over $200 for a new screen just for it to have complications with display cables shortly after. When I called requesting a repair, the consultant claimed that they would fix it for free. The consultant was not only extremely rude and discriminatory, but refused to honor ANY warranties. He was aggressive, changed his story multiple times on charges I would have, and ultimately, provided the more disturbing experience I've ever had. This place will only fix your items to damage them more and take your money.They do not respect minorities, and offer dishonest service
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April 2023 by Clarence P.
i have used them several times for galaxy and iphone work and personal phones ...screens front and back. im a mechanic and have a tendancy to lay down under a truck with my phone in my pocket. today i broufht my phone in for a charging port. they found i only had a bunch of lint in my port and didnt actually need one. they couldve pulled one over on me but they didnt. top notch!
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January 2022 by Key J.
Went to get my screen warranty that they are "supposed " to replace for free, screen feel apart no cracks or water damage on the phone. Place is a damn scam fix it up just enough for you to come back
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June 2020 by Michael M.
Folks here solved my problem cheerfully and quickly. Current CV protocol in effect 1 in each store area only. Great customer service.
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April 2020 by Aramis P.
I brought my phone into compu shack to have the screen replaced. It had been cracked for about a month. No issues just a crack in the screen. After an hour of repair I received my phone and left. Less than 48hrs later my phone screen started glitching. I'll keep this short. I returned 3 times for the same glitch. He said my phone had "touch disease" something that I never had an issue with before bringing my phone in. After not being able to fix my phone properly he offered to put a broken screen on and return my money. Terrible customer service, cheap third party equipment, and they will lie to your face.
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June 2019 by Jameela P.
Great experience and great prices! Definitely check them out for all your electronic needs
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January 2019 by Amy S.
These people diagnosed my MacBook problem in approximately 30 seconds, free of charge. EVERYONE was super nice! Will be coming back.
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December 2018 by Roark R.
Didn't upsell me and fixed my computer just fine. Didn't know why my computer would turn on but not display anything and it turned out it was my graphics card that went bad. They replaced it and a new power supply and put new RAM in and now my computer runs faster than ever! It was a bit pricey, but it was just the cost of the graphics card which the man replacing it was kind enough to show me the price on the place he bought it from as well
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November 2018 by Lindz N.
Great work! They were really fast and reasonably priced when fixing my crack iPhone screen. It took them less than 15 minutes!! Also, they were very very friendly!
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May 2018 by Phillip N.
Came in and got the my iPhone screen replaced in literally minutes, right before my work. The staff are very well and knowledge about their products and services. I was also quoted a well reasonable price for bringing in my own screen and having only paid labor.
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March 2018 by Brittany S.
Found these guys on Craigslist. I completely shattered my screen as Omar fixed it in no time (less than 30 mins)! He even threw in a free screen which was a plus. Will def recommend these guys. Good pricing, amazing service, and fast work!
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March 2018 by M C.
Needed to repair a cracked screen for an iPad mini. Was recommended here by a friend. Very helpful. Since was a newer generation would have been $200 to replace screen. Recommended a refurbished iPad 4 that was only $150. Then will take mini to be repaired when cost goes down. 30 day warranty on my purchase. Nice guys. Helpful. Lots of phone & computer options, services.
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June 2017 by Rbea K.
I love Compu Shack. Friendly affordable. Good customer service. Has long experience. Big verity ..
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March 2017 by Kam B.
These guys fixed my laptop screen and made it seem new. The last shop that fixed it left a weird gap between the screen and front cover. Price wasn't the cheapest, but also wasn't the most expensive either. You get what you pay for. No complaints from me!
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March 2017 by Sophia A.
I actually signed up for Yelp so I could set the record straight about this business (they don't let you see reviews that aren't from registered users). 4 years ago, when funds were low on my daughter's birthday, I chose Compu-Shack over Office Depot to get my daughter a laptop because of their customer service and understanding of my situation. Since then, all repairs and maintenance have been handled by Compu-Shack without any issues. Most recently, her screen died and some funky stuff was going on with the keyboard and pen. She was devastated because nothing had ever happened to her laptop, and she had 4 years of history she didn't want to worry about. Even though we had some stuff backed up, that laptop had become like her best friend. We thought for sure I would need to get her a new one but, nope! They fixed it right up, AND all the data was saved, drivers updated, pen replaced, etc. The screen wasnt a perfect match, so the view is a little dim but, she can see to work, and the owner knocked a good chunk of the price off because he felt bad about it being dim-this after trying for 2 hours to improve it; how often do you see that happen! I would have paid whatever to see the smile on her face when I brought it home. He also fixed it so she could use an external monitor, and now she has 2 monitors, which she proclaimed makes life so much easier. I have also referred anyone in need of PC/phone repairs here, and they have had no issues. The other reviews I see on here don't even make sense when I think of the level of customer satisfaction that I've witnessed while waiting for my own repairs. You also have to wonder how they stayed in business so long if everything said was true! In my opinion, the staff here is honest, friendly, caring, and knowledgeable about their business. It's comforting to listen to them answer calls, and walk customers through repairs or updates; other people would require them to come in so they can put a price tag on their help. If you need your tech handled by someone who cares about what they do and won't judge you, all for an affordable price--then this is the place to come. The techs at Compu-Shack handle devices like people on an operating table, and saving electronics is of the utmost importance to them. See for yourself; don't let someone else's bad experience cloud your judgment.
