-
September 2023 by Maria Garcia
This place is horrible I went to go drop off a copy machine I needed fix they told me it would be ready in a week and they would contact me, a week goes by I hear nothing so I decide to give them a call and they tell me to give them another week, I call them on the third week and Alex answers being very rude saying if I don’t want to go anything fixed to come pick it up MY PRINTER WAS THERE FOR 3 WEEKS AND NO TYPE OF WORK WAS DONE TO IT!
-
August 2023 by Gina Edmonds
Alex has just been wonderful with servicing and problem shooting our very old plotter machine. Always easy to get in touch with and knowledgeable.
-
April 2023 by Jacqueline King
I received excellent service! They were friendly and respectful. Most of all they didn't try to up-sell or pressure me to do additional repairs that I didn't need. The service was fast which I liked because I was expecting to wait a long time.
-
March 2023 by Xuan Kien
Awesome printer repair service. I needed my laser printer fixed and Alex came and fixed it real quick. He was very nice and professional. Thank you.
-
March 2022 by Richard Dejohnette
Want to get paid for nothing
-
March 2021 by Gary Bruce
Nice management. Very qualified for printer repair
-
March 2021 by jeff singleton
Excellent and rapid service. Alex is a great Tech. Confident in their work and price.
-
March 2020 by Farbod Kokabi
Southeast Laser not only broke the printer I brought in for repair, they also lied about the replacement unit they offered me.I brought in my printer to have the trans unit replaced and have miscellaneous parts cleaned and serviced. While they did replace the trans unit, they broke the printer's tray which made the tray unusable. I was told the part could not be replaced due to the printer being an older model.After an exhausting back and forth, I finally got them to admit they were responsible for the irreparable damage. After additional bickering, they offered to take $100 off the $530 repair job. Since the damage exceeded $100 of repair and made the printer practically useless, I did not accept the offer.After more bickering, they eventually offered a similar model printer that they had in the shop. It was a newer model of the printer I brought in, and I was told it was fully functioning, so I accepted the offer and paid the $530 owed for the other machine's repair. Upon use of the printer, the networking was not working, despite them telling me it worked just like the one I brought in. That meant my office could not print through the network, only through USB connection, hence making the printer virtually unusable. Upon calling them back, they refused to buy/take it back.So I basically spent $530 to have my original printer broken, and replaced with an even less functional printer. Not only was my time and money wasted, but I was also lied to.An extremely regretful experience with deceitful people.
