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April 2024 by Laura K.
This store is NOT open 24 hours, and should not be allowed to advertise that it is. The pharmacist was very nice. The store was not well-stocked. I was looking for a prebiotic, but there were none. I got the last box of pre/pro biotic. There were a lot of empty spaces.
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December 2022 by Chris O.
On 12/15/22 I had a dilemma. I was to play Santa Claus at my son's school within an hour and could not locate my beard. I went to cosmetic counter but knew nothing about cosmetics. Yelena was there to help find a solution to get my black beard white. She not only grabbed a bottle of Joy brite spray color but helped apply it for me and saved the day. Not sure if this employee celebrates Christmas but that didn't matter to Yelena. A year ago people were wearing masks and treating people like they had bubonic plague now this employees was giving a personal touch to her job description. WAY TO GO YELENA!!
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December 2022 by P P.
I will never shop at this store or Walgreen's again!!!!! Imagine going to a store and because you may have more than 3 transactions, being asked to get out of line, to go to the back of the line. This was my experience. Now I have pre-paid cards that I use to shop online. This necessitates me to go and load cash to those cards. I had 5 cards to load money onto, I was also going to make a purchase of at least $40. When I got in line there was no one behind me. The cashier did not look happy to be working, but I advised him of what I wanted to accomplish. While assisting me a few more customers joined the line and after a few minutes the manager came over and opened a register to assist the overflow customers. After processing my 3rd card reload, the cashier told me I had to get out of line and get back in line. I was astonished, I advised him you are waiting on me, why do I have to get out of line and go to the end of the line? He advised, because I had more than 3 transactions, their policy was to have the customer step out of line, go to the end of the line so the other customers in line could be helped. I almost fell out! I asked to see the manager and he was the one that had opened a second register. Now, I had spoken to him earlier, I recognized him from previous visits. Regrettably, I don't remember his name. But, he confirmed that was the policy. I was utterly shocked!!! As I was exiting the store, I was already calling customer service. I spoke to an associate named, Jane. She was a pleasure to speak with after my atrocious treatment in the store. I think she was a little taken aback by my description of my store experience. I haven't heard from anyone at Walgreen's yet, but I think my business will be going to CVS from now on.
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August 2022 by Lillian G.
Staff has changed over so it's hard to say how consistent the service will be. That said come here vwith patience. They are usually well stocked.
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January 2022 by Gretchen S.
My favorite Walgreens stores in the area are probably still the ones off Jimmy Carter in Norcross for meds and the one off Lawrenceville Highway in Tucker for the random deals and general emptiness when I go in. I've never been to this one until last month, when my hubby needed a COVID test to return to work. We scheduled ahead of time online but were running super late as I had just got off work and was already fighting traffic - add an accident to that and we were really behind. I called before even leaving our apartment, letting them know the situation. I can't speak on the retail staff, but the pharmacy staff was really nice and said they would still take us when we got there with an ETA of about 10-15 minutes. When we arrived, unfortunately, we ended up stuck in the drive-thru line behind about ten cars or so. We decided to just wait it out and see if they would still take us. We would've just gone inside if it was for anything other than a COVID test. By the time we got up to the front, it had to have been about 5:30. So we were like 45 minutes late or so at this point, as opposed to the projected (already late) time of 5:00. The gentleman who greeted us at the drive-thru counter behind the glass was not going to accept us at first. Thankfully after explaining that we called ahead and were stuck behind an accident and stuck in the pharmacy line, he and his co-workers decided to still help us and process my hubby's test that evening. We were so thankful, considering they didn't have to. From there the rest went smoothly. My hubby self-administered the rapid molecular ID now test and got his results in less than an hour, very quickly (and thankfully, negative!) The results were emailed to us without issue, just like the other locations do. We have no complaints with this Walgreens as a test site and were very thankful for the compassionate staff that still got us in, so my hubby could get back to work. We would come here again for testing if need be and recommend it to you if you need one and are in the area. So far Walgreens as a whole has been my favorite business to COVID test with as the process is generally smooth and results are quick!
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December 2021 by Sarah G.
Just a phone call. It doesn't take much to have kindness over the phone. More training at this store may be needed. Employees tend to be curt and rushed in store but I could feel the horrible attitude over the phone, maybe it was an off day or they were just too busy to care but don't work in a caregiving/customer serving position if you aren't a serving or caring person.
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November 2021 by Jim A.
i opened a case with walgreens corporate in October, 2021 and was promised a reply within days... follow up calls and emails on the case with a promised resolution still outstanding. unfortunately, the location in question doesn't have a claimed yelp page. so will continue to leave reviews for all Walgreens until resolved. the claim file against: Walgreens Address: 3925 Peachtree Rd NE, Brookhaven, GA 30319, United States until walgreens gets back to me with evidence otherwise, the location listed above engages in prescription mismanagement and improper record keeping. i've provide photos and documentation to the corporate claims department.... crickets!
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October 2021 by Jennifer L.
I'm from out of town with my sister she is having surgery. I needed to get her prescriptions filled. I tried cvs they didn't have the medication we needed for a few days. I came here to Walgreens. The pharmacy opened up promptly at 7. They had the medication. The pharmacist was very helpful and super nice. The prescription was complete in about 15 minutes and I was out of there. I appreciate the quick and courteous service. I highly recommend the pharmacy.
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April 2021 by Eddy H.
I stopped in at this Walgreens after the holidays to see what type of merchandise was on clearance. I picked out different holiday items and a few toys. When I went up to the register, I asked the cashier, Cheryl, if she could check the prices for me. She told me she already knew the prices and didn't need to scan them. Shen then started quoting me different prices for each item. Rather than checking the prices, she simply started ringing up all the merchandise. None of the items came up at the prices she quoted to me earlier. She never apologized for the mistake. Instead, she rudely asked if I wanted the items or not. Later I brought up a remote control car. I had purchased a similar car at another Walgreens on clearance. When Cheryl scanned the toy, it came up regular price. Therefore, this Walgreens had not marked down the toys after the holidays like other stores. Based upon how rude and unfriendly Cheryl was, I won't be coming back to this Walgreens.
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January 2021 by Max G.
The staff in this pharmacy moves slower than ever! The pharmacist had her mask down and licked her finger while turning pages... REALLY? Ma'am we're in the middle of a pandemic. Do better for your health & safety and your clients. If they're that high volume then I suggest they hire more staff! I will not be returning to this location! Craziest thing is... I mentioned it to the store manager about the delay and laughed and said, "it's always like that."
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February 2019 by Kellie H.
They have most everything I need in a pinch! Plus Musinex.... and the Vino is cheaper than the liquor store!
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February 2019 by Demond S.
***3.75*** Every time I travel, I find myself going to the pharmacy for toiletries. Walgreen's is always there, 24x7, to service one's need. The store was clean. My issue is that i did not like the flow of the store compared to other stores I visit. I spent a long time trying to find things that one would think would be grouped together. Customer service is good. Would definitely revisit in future.
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December 2018 by Queenbeehere W.
Not impressed with their service. First of all, why are you open 24 hours, yet the Pharmacy is closed? I drove 20 min out the way for nothing. Then, I wanted to buy a robe and the box was busted up in the back. I asked her to tape it up. The store clerk said she didn't have any in the whole store. I asked her to get some from the shelves. She claimed she couldn't knowing I see other stores do it, Big Lots, Walmart, Kroger. Then she brings packing tape. Which I would be embarrassed to hand someone a Xmas gift all busted in the back with packing tape all over, but three well placed pieces of Scotch tape would have salvaged it. Then, I asked for a discount on the damaged box. The manager said no and said she just wouldn't sell it. Ok. Great Customer Service. I made my purchases and spent $46 btw but left the damaged item behind. I just feel the staff offered a poor resolution and didn't see to be bothered about selling the item. Won't be back. Thanks for nothing.
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July 2018 by Mike R.
This is hands down the worse pharmacy around. The pharmacist's English was so bad and her understanding my English was worse. I had a 6 month prescription and was trying to get my 3 rd month refilled. She kept telling me I needed to call my dr, well that's what I think she was trying to say. I called the dr twice that day and they could not understand what she needed. I finally told them that I was moving my business to Kroger. The dr made a call , I picked it up and have not had a problem since.
