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December 2023 by Jeffrey France
Better than some. Guard shack is great. Never been a fan of delivering to PFG
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October 2023 by RON HALEY
I was 4 hours late due to my trailer brake line snapped. They charged $310.00 late feeWaited an hour got me to a door, and it's been an hour and a half, and on my way out.I must say they are alright. Don't have any complaints. No overnight parking, just in case you want to know.
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October 2023 by Oscar Arciba
Had a great experience delivering here 9/5/23 had a 0900 appointment came in at 0500 got door right away. Was unloaded with a full load of frozen product in about 2 hours. Receiving clerk was friendly, lumper service is capstone so everything is electronic. They let you check in early, parking is available not sure about overnight
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October 2023 by Everett Gholston
There is no overnight parking and it could be a problem trying to find a place to park in the lot if there are a lot of trucks there. If you have two orders on your truck for them make sure you have an appointment for both orders because if they take one off and leave the other one it's hell trying to get back to get the other stuff off
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September 2023 by andy robinson
The guard shack is the ONLY reason I’m giving it the marks. After that, PFG and the Capstone shills get nothing. 7 hours for six pallets. Says on my receipt there were six people on it. Were they stuck in slow motion? On drugs? Drunk? After five hours everything stopped. I got the text for my lumper fee. I paid my lumper fee. I got my receipt. 20 minutes later they’re back there getting things done again! Come to find out, like a little overjet zealous and started unloading product that was not theirs. I was alerted to the fact after they finally released me. I pulled forward and there were two tall pallets standing on the right side of the trailer, and two very short trailers about knee-high on the left. They were not shrink wrapped anymore as they were when they got there. I was not about to leave with those like that. I backed right back into the door and made them completely rearrange the trailer! I had no way of securing the load at that point. I would definitely try to avoid this place. I know folks say that they won’t ever come back, and to never go here and all that nonsense. We all come back! But at least if you read this review, you’ll know what to expect. There is a bullpen, and for us older drivers is massively huge. Getting into a door for us old guys is no problem. As much room as there is there to maneuver around, I saw a bunch of knuckleheads. The ladies at the guard shack both on the way in and on the way out we’re nothing but sweethearts, otherwise this place would get one star out of me. And this is from five or six days ago, and I’m still boiling about it.
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June 2023 by Norman
Arrives 30 minutes before my appointment. 6 hours for 16 skids. Plus Capstone on site running an extra little scam charging for pinwheel pallets even when they’re not an extra $75. Ringing the overprice lumper service at $310.
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May 2023 by John Howe
Arrived approx 4am for 5:30am appt to learn nothing much happens until 5:45am-6am after you park and check in with guard house.You report to warehouse personnel to get Dock#. My case I started as Dry Side and got redirected to Refrigerated side. Definitely make sure to wear a reflective safety vest and you will need to slide tandems on trailer to the rear.I got Dock# 10 in which something oiley had gotten spilled and was spreading along with box cardboard shredding. Lumper Service as well done thru app.. My 11ea Pallets was done pretty quickly, departure a little after 7am.
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May 2023 by Brian
Called on Friday confirmed my appointment on Monday morning at 10:00 arrived at 9:05 when I checked in they said my appointment was 06:30. I argued with them and was charged $310 late fee. Never coming back. Nothing but a bunch of crooks
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April 2023 by Aubrey DuBose
I had no problems here, in and out just the way I like two hours total time to check-in at guard shack to check out
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March 2023 by Ronald McAllister
Nice stop. Nice folks.
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January 2023 by Tempo Rogue
*attn OTR drivers*Wear a safety vest0700 Appt-pulled into drydocks, parked and checked in with the guard @0629-guard directed me to the warehouse, walked there and checked in with a girl at the desk, she said she'd call ne to give me a door @0632-got a call, told to go to my door as soon as the driver there pulls out @0653-docked @0703-unloaded @0835
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January 2023 by Gary Stapleton
Receiving ok people friendly took 6hrs to unload 5 pallets also the unloaders are real bad in taking load locks and not giving them back lost brand new load lock they need to stop that otherwise ok
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January 2023 by JONATHAN ASMARA KJ
No overnight parking no restroom busy very busy there is a weighting parking food delivery not too bad
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January 2023 by Chris “74C100” Upshaw
Quick and fast. Less than hour for full process
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January 2023 by Dedwarmo
No overnight parking.
