The Oak Store is a highly regarded furniture business known for its solid, high-quality wooden furniture. Customers appreciate the excellent craftsmanship and finishes of the products, including tables, chairs, and bedroom sets. The store offers handmade items tailored to customer specifications, which may require a longer wait time, but many agree that the final results are well worth it. The customer service at The Oak Store receives mixed feedback; while many find the staff to be attentive and knowledgeable, there are suggestions for improvement in this area. The owner is noted for being friendly and helpful, guiding customers through choices regarding sizes and delivery. Repeat customers highlight their loyal relationship with the store, often returning for various furniture needs over the years. The store has a policy of satisfaction, offering replacements for products that do not meet customer expectations. Overall, The Oak Store is recommended for its beautiful, durable furniture and commitment to customer satisfaction, making it a preferred choice for many families.
I am so glad I stopped in. It is hard to find good solid furniture and this place has it! The customer service could be better.
July 2024
Guy was super nice. Bought a beautiful table and he helped us pick out some matching chairs. Only a few weeks to get it.
April 2024
Very good quality of all the furniture and beds, pure wood and with excellent finishes, good handles on the furniture and dressing tables with mirrors... The man was very attentive and knew how to explain everything to us in prices, wood and measurements
