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January 2024 by Viral Chhadua
Communication was top notch. Not cheap, but also didnt break the bank. Will be mine and my family's go to mechanic shop for the foreseeable future.
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December 2023 by Tam Johnson
They took excellent care of our truck. They will get our business from now on. Thanks The Burns
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December 2023 by Ginger A.
I was in an emergency situation so had no choice. Really friendly. After when I showed the bill to other mechanics I found I was way over charged for the parts and the labor. They took advantage of the fact my car was undrivable.
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September 2023 by Kyle & Jeana
I took my daughter's JEEP in for an oil leak I had noticed. The leak was repaired but the man that pulled her vehicle around was smoking in it. Very unprofessional and it took a long time for the stink of cigarette smoke to go away.
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August 2023 by mdbates3
They are overworked and understaffed. Tommy can't do everything. Scheduled an appointment week and a half in advance just for them to cancel last minute because they "forgot" something. Rescheduled and Tommy still couldn't show up. Unless you have an existing relationship with them go somewhere else. They are overbooked for their own good and the customer pays the price.
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July 2023 by Brittni Gibson
I would never take my car anywhere else in the world! They really know how to take care of their customers! Needed my AC fixed quickly, not only because I was going out of town this weekend but, it's the middle of July and is way too hot out to be driving around without it. I dropped my car off on a Monday evening, after hours, with their very convenient after hours drop box, and before they closed the next day, it's done! So fast! Also the office staff and customer service was THE best! I spoke with Izzy and she got me answers right away! My AC is cooler than ever and I'm so glad I chose this place to have it done! I do not usually do reviews but THIS place was worth the time to enter this. Pricing was very fair as well! Thanks to all the staff/employees here for being amazing!! Oh! And they have a number to text after hours! So convenient all around! 10 out of 10 for sure!
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July 2023 by John Manzoni
I would highly recommend this shop for car repairs! Had a misfire code on my car. Got recommend Total Auto Service so I gave them a shot. They did an amazing job for a reasonable price. Car's all fixed and I'll be using them in the future for my automotive repair needs.
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June 2023 by Zach
Tommy replaced my timing belt, water pump, drive belt, pulleys, ignition coils, spark plugs. He did a good job at a reasonable price. It’s true that it’s hard to communicate sometimes with Total Auto Service. They are busy and they have a small staff. But Tommy does what he can. I recommend texting them, and don’t try to call. They’ll reply to your text as soon as they’re available. I was able to easily communicate with them by texting them. Tommy has had a few bad “reviews” from people who don’t know what they’re talking about? Such as transmission bands being too tight? No. Tommy follows factory specifications for new and old bands. There are different specifications for old and new bands, and varying degrees of tightness for each. He has worked on thousands of transmissions over the course of his lifetime. You can trust him.He also replaced my radiator, coolant, and radiator hoses. He used a universal coolant that’s compatible with all kinds of coolant. Green coolant? Orange coolant? You don’t need to worry about it. Universal is compatible with all kinds of coolant if it needs to be changed in the future. He did a really good job on my truck, and he supervises all his mechanics personally. Tommy can be trusted, but it will take some more time at his workshop than others. He takes his time, and there’s nothing wrong with that. 1010 would recommend Tommy again.Services: General repairs & maintenance
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June 2023 by T A
Awesome place all the way around. Found my go-to shop for auto repairs.
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May 2023 by Matt D
Very dissapointed with Tommy the owner. Last 2 transmission rebuilds resulted in having to bring back vehicles with over 2 months of waiting to get transmission working correctly. Poor and untruthful communication. Found debris in tailshaft of housing. Leaking pan. Multiple valve bodies installed before getting a rebuilt unit that works. Shop is a mess and highly disorganized. Transmission fluid all over my carpet inside. Spend the extra thousand or so for a properly refurbished unit by professionals and spare the trouble. My last transmission still isnt right after 2 times in the shop. Instead of slipping is now way too firm which will break the bands. You cant make this stuff up!Service: Transmission
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April 2023 by ray sanchez Padron
Tommy is great guy, honest person they good people to do business
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December 2022 by Alan N.
Total Auto Service is a busy place because they are highly competent and totally honest. I decided that it is better to wait and not worry than to not wait and worry. They have worked on several vehicles for me over 15 yearsand i always send my customers and acquaintances to them.
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November 2022 by Christy Peels
Great auto shop!! They have always worked around my work schedule for drop off and pick up. I originally went to them to have my front brakes replaced after my local Chevrolet dealer stated that’s what I needed. After inspection, they called me and stated that I had lots of mileage lift on my front breaks, but said my rotors could use a resurface. During the process, their machine broke and they put on brand new front rotors and wouldn’t let me pay the difference. I’ve been using them since that day for everything…routine service, tire rotation and most recently purge valve replacement and thermostat assembly replacement. They have my business all the way!!Services: General repairs & maintenance
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November 2022 by Granny's Vlog Channel
Everytime I call them to schedule a time to come in you can never get anyone to answer the phone. And then they tell you on the recording to text them well when you do that they still don't call you back. What kind of Business don't answer these phones. I'm gonna go somewhere else and I would advise anyone who trys to get Automotive Work don't go there.
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September 2022 by Igor Khokhlan
This place was a but of a hike for me, but im so glad i took my truck here. Extremely happy with the care and service they provided for my Tundra. Honest and fair. Truck transmission is running perfectly after their servicing. Would recommend to everyone!
