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August 2023 by Angelica Rivera
service was amazing , easy and efficient! Tyler C. Did an amazing job in explaining how everything goes !!
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April 2023 by Leo and Dawn Smith
Great place
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April 2023 by Dawn Lynne Smith
Great place
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June 2022 by Brandi Griffin
Very friendly people help you get straightened out explains everything very well to you just awesome the oakwood U-Haul rocks
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May 2022 by Rachel Horton
The process to self-check in was very glitchy (the app) and not smooth at all. In the app, I would click “start the check in process” and every time it would take me to a blank screen. While trying to login online via my mobile device; I was booted several times. It was frustrating because it took so long for the site to function.My U-Haul was very dangerous to drive. About half way into my trip it was apparent that the transmission wasn’t functioning properly. Just taking my foot off the gas would cause the truck to j*** and/or go into what felt like the vehicle braking on its own. When I made it to my destination the truck begin to smoke, however the hot and cold gauge didn’t fluctuate. I have a video of the truck visibly smoking and leaking. This truck is no longer fit for rental and requires immediate maintenance. I am thankful I was able to make it to my destination and back, but I was incredibly scared of breaking down, or worse being injured and my night turning into a nightmare. Its hard to believe no one knew this truck is on its last legs being that its suppose to be inspected in between each rental.
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April 2022 by Sandy Moreira
I went to rent and one of the too racist staff was asked what sizes they had available and he replied with reluctance a suggestion should not discriminate people only by color or race
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March 2022 by for printing
went here after horrible customer service at another uhaul. Much better!
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July 2021 by Charles Grinstead
What an incompetent group of jerks. They booked my truck 2 weeks in advance, and then call me 20 hours before I am supposed to move to tell me that there isn’t any trucks available within 50 miles of my location. Of course they told me my reservation was unconfirmed and that they needed to call me to confirm it…. So they were going to call me at 6PM the night before I move to tell me that they don’t have any trucks available.
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April 2021 by Hoyung Ju
Not a good experience with that place.Truck is kind of so old like 150000 miles on it.Lots of noises from windows,engine and more.Not the kind of service.I rent some blankets for move.I had fold blankets in the back of truck.Also who handling my case said I have to put 6 blankets in the bag which back side of truck and rest 6 blankets I have to carry and follow him to put it in the office.I thought that not right way to service.I don't know that's service guidelines for U-Haul.Anyway That wasn't good first experience with U-Haul.
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May 2019 by sharon Lingg
I rent storage units there.
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April 2017 by Lorena Cabrera
I been renting Uhaul trucks from these place for years, the staff is very friendly and helpful and I don't need to wait in line for service, trucks are clean and in good shape, parking lot has easy access. I will not rent from other places in Hall County.
