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March 2024 by Sunshine Folkes
Love Banfield! Staff is Friendly and the Drs are knowledgeable! The App is very easy to use and the Chat system is Awesome! I used the chat feature when I was not sure what was happening to my puppy I was speaking to a live person!!! She was super helpful and made me feel better about my situation!
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February 2024 by Mark Simpson
Service is friendly and facilitates are easy to access and comfortable for our pets.
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January 2024 by Mark Stover
We had a wonderful visit at Banfield Peachtree City (1/16/2024) and have to say it was 100% because of their Veterinary assistant Marguerite. What an amazing young lady… very kind, caring, and professional! She was also very “thorough” and “patient” as well! “Thorough” because of her inquisitive line of questioning as to why our kitty was brought in, and “patient” in answering any and all questions we had at drop off and pick up of our pet.Marguerite was also very helpful in resolving an issue in the after visit report. The day after our visit, we read the report and noticed that no reference was made to the actual issue on hand, or as to why the medication prescribed was needed. This being important for future reference. Marguerite once again came to our aid and quickly made inquiries and in a matter of minutes resolved the issue and emailed a revised report to us.I am a firm believer that you cannot truly teach customer service to someone… you’re actually born with it! Persons born with it have Character, Conscience, and Courage! They have empathy and compassion towards others and go out of the way to assist. They purposely look for and see ways to help others and act without being told! They have a “Servant’s Heart” and treat others as they themselves would want to be treated. Marguerite has that “Servants Heart!”
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August 2023 by Todd McPherson
Alex, the dog, is looking and feeling better after his bath yesterday!
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July 2023 by Eric Redman
This was the second time we brought our 1.5 year old Rottweiler in for vaccinations. They were unable to give them either time because they’re afraid of him. I offered to hold him while they did it, but they said he’d probably bite me ?. They said we'd have to give him a double dose of Tramadol to basically make him sleep, and bring him in a third time. We’re not doing that. This was the first time I was denied being with any of my dogs during their checkup. A veterinarian who’s afraid of large dogs is the most ridiculous thing ever! It’s like being a pilot when you’re afraid of flying. During the 12 years of us using this location, we’ve dealt with about 20 different doctors due to turnover. They work there to gain experience “practicing” on our pets until they can get a better job or open their own clinic. It’s basically the Great Clips of pet care. We will not be returning to Banfield ever!
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July 2023 by Tansi T
Really great experience at this Banfield. The facility is clean, staff is professional & friendly. They take good care of your fur baby. Dr calls to give you an update while in their care & they call the next day to make sure all is well. Highly recommend.
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June 2023 by Tammy Whiting
They took great care of my fur baby.
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May 2023 by Rachel
They are very professional, and they have treated my dog my baby so sweetly. They have helped guide me through caring for her and making sure she is healthy and happy.
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April 2023 by Rachel Boyd
They are very professional, and they have treated my dog my baby so sweetly. They have helped guide me through caring for her and making sure she is healthy and happy.
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March 2023 by Heather Hoyne
Very unprofessional. They were looking for a reason so they didn’t have to spay my puppy that day. None of their concerns were brought up when I made the appointment or when they called to confirm, but then refused to continue with surgery when I arrived for the appointment. They wasted my time— I drove an hour to be seen at this location.Also, they don’t know much about specific breeds and won’t listen to the owner when they say something is normal for their pet (issues other vets have cleared). If you have a dog that has specific breed issues, do not visit this location. The vet acted like she had never seen or heard a brachycephalic breed before.
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March 2023 by Rex Burk
The McDonalds of vet care. Absolutely miserable experience with Banfield at several locations. DO NOT SIGN UP FOR THE WELLNESS PLAN. We were denied the surgery that our dog needed and they tried to put her on drugs that she didn't need. You might as well be taking your pets to Walmart. Don't do it.
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March 2023 by A M
They called to check up on my baby twice after his shots
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February 2023 by Pandie Flanagan
They are always do an excellent job, very friendly and professional.
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December 2022 by Andrew McDowell
Very clean aquariums and living spaces for the pets on sale.
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November 2022 by Andie L
They are always professional and always following up after my dogs appointment.
