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January 2024 by Sue F.
Dropped off pain medication for my child after oral surgery. 5 hours later it is still unfilled! This is exactly why I transferred my prescriptions to Publix. But his information was still at this CVS. Wanted to be able to do drive through rather than leave him alone in car. RIDICULOUS!
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December 2023 by Ernest G.
This pharmacy is abysmal. I wonder how it is still in business. They will hang up on you. Keep your script open so another pharmacy cannot fill it AFTER TELLING YOU TO HAVE IT FILLED AT ANOTHER PHARMACY. This is basically a counter of idiots.
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December 2023 by Nicole C.
Horrible pharmacy drive/thru wait time. I was behind only one car for 40 minutes. Get to the window to be ignored for another 15 even after pushing help button. Once greeted by a smug tech who says, " really.. are you serious?" When I express how I waited that long. 5 cars behind me left before I even made it to the window. Lost me as a customer and need to get customer service and wait times under new management.
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May 2023 by Greg D.
I am not sure what has happened at the CVS on Lexington. We have been using this store for years and now the service has gone into the dumpster. All the employees that worked in the pharmacy seem to have been relocated to another store and the new employees seem to be operating without any kind of leadership. My wife and I both spent over 30 minutes the last two day just trying to pick up prescriptions. It seems to be a real leadership and staffing issue. Everyone in line seems to be having issues. I hate to see this store go this route, but I will be looking for another pharmacy. Hard to believe it was so good and now so bad. I miss Candy and the pharmacists that were there.
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May 2023 by Lisa W.
My family and I have been coming here am for a long time. The past 3 months when I drop off my prescriptions and everything other pharmacy in the country would let you wait on your meds. They tell me they can't have it ready until the next day??? What I'm glad I'm not dying and I always have a few extra. This is absolutely terrible service. I dropped my scripts off at 3:30pm and was told to come back at 10am the next day. I go here because our prescription plan prefers CVS. I promise the next time I go in and have to wait a DAY to get my meds I won't be back. I understand a few hours. That's reasonable but this is absolutely unacceptable. I also want to add the pharmacy is full of workers, full there is just no excuse for any of this.
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April 2023 by Barb M.
No problem. I'm able to get my prescriptions at the drive through and they are always great about pulling up my GoodRx account info to save money. I have also enjoyed getting the 1/2 price Easter stuffed animals.. the coupons on the receipt are a plus.
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April 2023 by Doug Dog
Does anyone actually work in the pharmacy….I have now been on hold 22 minutes and counting…This is the second time I have called this location with the same wait time…..anyone….anyone….Yep, last time I do business with this place!!!!!!! I’m quite positive CVS could care less but I have options…..
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February 2023 by Carol D.
What happened to this place??? I was a longtime pharmacy customer. They used to be fabulous. Efficient and friendly. They even gave my dog treats at the drive-through. I hadn't gotten a prescription for several months and then went back this past week. The drive-through was closed. When I went inside the line to pick up prescriptions was 20 deep. The excuse for the drive-through not being open was that they were shorthanded. Are you kidding me? There were two girls behind the counter. Why can't one man the drive-through??? I was told by a fellow customer waiting in line that this is the trend here now. Goodbye CVS. Hello, Walgreens. If you are a senior citizen, avoid this place like the plague. Oh, and they were also out of stock on one of my medications. Unacceptable.
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November 2022 by Firstabou njie
This is a very busy cvs, but they got the best of the best among the cvs. Great 0lace.
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January 2022 by Kimberly M.
An entire row of product shelved incorrectly by staff with a sale sticker and price isn't honored. On top of that she was extremely rude and basically told me I was wrong and that it's not their fault things aren't in the right place... it's almost laughable. She didn't even go to the shelf to check until I walked back there to show her. Isn't it part of the job - to put things in the right place and tag them correctly?So regardless of what's the shelf or what the price tag is - they can just charge whatever because they just put things on the shelves. I guess we should just be grateful there are items to purchase in the first place.
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September 2021 by Andrea A.
They don't update children's vaccinations into the registry! The school won't accept the vaccine if it's not in the registry. It's been 10 days since my son's meningitis booster, multiple phone calls and it's still not completed. They claimed technical difficulties, but the GRIT site is working and has been working for awhile, plus they did nothing to pursue fixing those issues. Now I've got a child about to be kicked out of school for lacking a vaccine he received because CVS can't be bothered to fix this. Bureaucracy and incompetence at its finest.
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August 2021 by Cindy S.
I moved to Peachtree City from Newnan and wanted to move my pharmacy as well. I have a prescription on file that I ask for every month. I have been in and asked procedure to move my prescriptions from Newnan. The answer was simply, "Give us a call when you are ready to move them". I called this morning and after waiting for five minutes on hold, got a flat "No, we can't do that". I hate having to use CVS anyway, but insurance makes me. I hate to give my money to such horrible customer service! No choice.
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April 2021 by Bug L.
My sister has a medical condition that prevents her from wearing a mask. She has been in this CVS multiple times without a mask. She goes in grabs what she needs and leaves. Yesterday this was an issue. A lady immediately stopped her and said she was not allowed to enter. The employee was very rude when my sister tried to explain, she informed her she didn't want to hear it. My sister popped off since it's a vaccine site, if you got the vaccine why are you freaked out that I am not wear one if it works? She had nothing to say. what in heck is this world coming too?? This is the only place in PTC my sister has been kicked out of since this started. Completely over it.