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September 2023 by Claudio Veras
Whenever I come here Michele Nestlehutt is very helpful with anything I need. She is always very pleasant and eager to help. Thank you for the positive experience always!
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September 2023 by G Rogers
35+ year member of the DCCU. Tried to reach the Crosstown Rd. branch before they closed on Saturday at noon. Got there right at noon so just went to the atm right next to the door. Discovered the atm was inoperable. Just then, at 12:02 one of the branch supervisors was unlocking the door to let a customer exit. I advised that the atm was inoperative, and she replied that it had been inop all day. With the inop atm, rather than invite me in for a quick withdrawal (only 2 minutes past their scheduled business hours and the door had obviously already been locked), just closed the door in my face. Great customer service (not).Must be ready for that government job.Loan rates already do not reflect any “member owned” advantage.Can’t wait to switch to a true member/customer oriented financial institution.
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September 2023 by Susan Green
Pleasant, excellent service at this location today! T. went above and beyond to help me! Grateful!
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September 2023 by George R.
35+ year member of the Delta Community Credit Union. Tried to reach the Crosstown Rd. branch before they closed at noon on a Saturday. Got there right at noon, so just went to the atm right next to the door. Discovered the atm was inoperable. Just then, at 12:02 one of the branch supervisors was unlocking the door to let a customer exit. I advised her that the atm was inoperative, and she replied that it had been inop all day. With the inop atm, rather than invite me in for a quick withdrawal (only 2 minutes past their scheduled closing, and the door had obviously already been locked), just closed the door in my face. Great customer service (not). Must be ready for that government job. Their loan rates do not reflect "member owned". Can't wait to switch to another true customer/member oriented financial institution.
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June 2023 by Noriko Bryden
Had to wait for an hour and half just to wire money. Changing bank.
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December 2022 by je bri
Everyone has great customer service
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October 2022 by Curt Cearley
Stopped in to cash a couple of savings bonds. Wonderful service, no waiting, excellent background music and was briefly serenaded by Tom and Tina. They made a mundane trip to a financial institution a very pleasant experience.
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October 2022 by Andrea Veras
My husband got a car loan here and Michele Nestlehutt went above and beyond to make sure everything went smooth. She and Ranesha took the time to make sure everything was taken care of before they left for the day, on a Saturday, we really appreciated that! We are looking forward to working with Michele in the future!
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September 2022 by Wendi Lane
This branch has wonderful customer service. They always exceed my expectations.
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September 2022 by Madison Nestlehutt
My favorite DCCU branch. Everyone is so helpful!
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July 2022 by Dwain Hix
ATMs froze up and took all my money then didn't deposit it to my account had to wait 10 days to get a deposited
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June 2022 by Eddie Rivera
Ranesha and the team there have been extremely friendly every time I go in. I recently joined as a new customer and had some unique needs having recently moved and the team there really helped me out! I could not recommend them more.
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November 2021 by Sanchez Dodson
Friday October 29th at 11:46am I entered the branch for a simple transaction. However I didnt stay because there was a line with. Why would there be two tellers working on a Friday, to make matters worse it was two tellers during lunch hour. I will go back to my home branch. Delta community credit union you all are looking like the large banks
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September 2021 by Good morning How are you
WORST service RUDEST attitude
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August 2021 by Wanda June
terrible customer no-service
