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November 2023 by Lori Scott
The staff, mechanics, and technicians at JA Motors are genuine people. Unfortunately, that’s rare. They took very good care of my 2014 Fiat 500L. It drives much better than it did when I brought it in. They were quick and efficient. The price point was reasonable as well!
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November 2023 by Valorie Roy
The office staff was very friendly and professional. Excellent service on oil change, Tires and Brakes. Prices were very comparable and service was well done. I have found my new Go-to mechanic for my auto repairs and service.
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November 2023 by Cass Houck
Very happy w service work and customer service. Highly recommend JA Motors to anyone looking for a place to take your automobile.
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November 2023 by S M
Proceed with caution if you use JA Motors. They are very unprofessional. They claim same-day service but I don't see how they can follow through with this as they are completely disorganized and can't keep appointments. So what happened? I brought my truck in first thing for my 9:30 appointment. They said they'd do a comprehensive check of my vehicle and I told them it's an older truck and I'm not looking to make it brand new. I had 3 very specific things I needed them to look at which I couldn't do myself. Easy! Unfortunately the entire day passed and I hadn't heard from them. It turns out they never got around to looking at my truck until the very end of the day. So no work could be done and no parts could be ordered. The receptionist then tells me I need to come in the next day to take a test drive with a tech and mentions items on the truck that I might want to address. Again I reiterated that it's an older truck and there will be things wrong with it. I am not looking to make it new. WARNING -- THIS IS A CLASSIC CASE OF RUNNING UP THE BILL! The receptionist asked me what time I could be there for the test drive the following day. I showed up on time, but no tech was available. Apparently he forgot and wouldn't be available for another 30 minutes. If you don't mind being treated like this, then JA Motors is your shop. For me, the way a company runs the front office is entirely indicative of what happens in the back. Again, I say . . . proceed with caution.
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November 2023 by Ashleighanna Lockett
The team here was great, and such great customer service! I had a headlight I’ve been trying to get installed for a couple weeks now with no success or other shops trying to charge me $350+ just to replace headlight. The team was able to help me on the spot and was incredibly reasonable. Highly recommend. They will have my business again!
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September 2023 by Brad Freed
Pure scam artists. Wife took her vehicle in for a loud noise. One week and 1400 dollars later it's not fixed. They are either too incompetent to properly diagnose where noise comes from, or intentionally scammed her. We were told they were 100% certain they had found the issue so we approved the work. They also seem to try to press customers to have extra work done. They tried to get us to let them change brake pads, rotors, and calipers. Also tried to sell us on exhaust manifold, coolant flush, catalytic converter, etc. Bottom line, they scam customers. Do not take your vehicle here. Our vehicle was not a complicated diagnosis to make, and yet they failed miserably. Complete waste of time and money.
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August 2023 by Cheyenne Haley
Every part of the process was what I wish all companies were like. Everyone is so polite, helpful, personable, and genuinely cares. Chris was so personable, went above and beyond to make sure my car issues where resolved, reached out to multiple places to ensure all parts could be sent over that were needed so that I could have my car the following day for my trip, affordable prices you can’t beat, and helped make it all possible with a smile on their faces. I wouldnt go anywhere else for my car needs and highly recommend JA Motors to everyone! Thank you for being such an honest and hard working business! Im grateful for you guys!Service: General repairs & maintenance
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August 2023 by Philip Crane
Juan and his team are fast, professional and honest. The highest endorsement I can give is that my wife feels comfortable taking her vehicle into the shop.
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August 2023 by Jessica W.
Zero star's!!! SCUMBAGS! They took advantage of my 66 yrs old mother. Said they checked things that I know they did not! Tried to charge her 3,000 when my husband fixed for under 40 dollars!
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July 2023 by ms vee
From the front desk to their service team. JA Motors went far and beyond at making me a happy customer. I thank Stephanie, Chris, and Q for making my situation...better. I definitely recommend anyone to take their vehicle to get serviced.Transparent, great customer service, fast-paced, cost-effective, and knowledgeable.Clean and comfortable atmosphere.Service received: oil change and battery replacementI give them ?????
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May 2023 by Sana Tien
The staff here are so friendly and super helpful!! I had oil leaking out and they were very prompt in fixing it. I would high recommend coming here for automobile services!
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April 2023 by Jensen Higley
We brought in our Ford F150 a few weeks ago when the coolant light in our truck went on. At the same time, the heater stopped working. We brought it in to JA and after a full day of having the truck, they determined it needed new parts to be ordered. When the parts arrived, we took the truck back in to be repaired. They also ran a full diagnostic. Over a thousand dollars later, the coolant light went back on again and it turned out the leak had not been fixed at all. My husband's new job makes taking in our truck to be fixed very inconvenient. When I brought it back in this morning (and when my husband called to check in) they were very hesitant to speak to us at all and had not even looked at the truck yet. I'm hopeful that the 3rd time's the charm and that they'll actually fix the problem, and not up-charge us when we've already paid for an issue that was not resolved. I'll update my review when we get the truck back.Services: Air conditioning
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April 2023 by Jmac James
If I could give this place 20 stars, I would. I have never received better service from any other mechanic. My car feels like new after everything they did for me, and what I paid was (and I’m not joking) $9,000 LESS than what the Ford dealer said it would cost me.Services: Oil change
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April 2023 by Ageless Key Essentials
It is rare and wonderful to find such exceptional, trustworthy, affordable, and dependable service in the automotive industry!I am so thankful for JA Motors!Service: General repairs & maintenance
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March 2023 by Cayla Chatman
Excellent customer service from Jamie and Chris! Both were extremely knowledgeable and helpful. The process was efficient and they had reasonable pricing. Juan and his team got my truck up and running like new and I'm very appreciative of the whole staff here. Will be returning if I ever have truck issues again.
