Kroger is a very nice, large, and big store, almost the size of Costco, offering thousands of quality food and household products. It is a one-stop shop for all grocery needs, with a huge wine area, a nice bakery, a big produce area with lots of variety, and lots of options in the deli. It generally has what customers need, often with good substitutes at good prices. The store is always clean and well-stocked, and the people that work there are generally sweet, friendly, understanding, and helpful. However, the store can sometimes be a miss. Sometimes stock is not there, such as being out of certain eggs or produce. The lines can be long in the late afternoon and on weekends, and most of the registers are self-serve. This is frustrating for shoppers, especially at night when cash registers are not staffed. The pickup service can also experience significant delays, with customers waiting well beyond their promised time, leading to disappointment. Despite these issues, it remains a popular location with many customers.
I went in to get milk, and the self checkout thingy wasn’t working so I went to the cashiers to pay. The customers here let me go in front of them, and then the 2 cashiers were super nice. They provided excellent service and I secured the mystical milk.
January 2026
Great customer service. Associates very friendly and knowledgeable about store products
August 2025
The employees are great and truly helpful fresh food and great prices
