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January 2024 by Jan Harris
Not a good experience. Mattress delivered without adjustable base. Rasheeda and Tyler did their job but I do not know where the fail occurred. I am having surgery Monday and this matter is most critical! I gave you my hard earned money but execution of delivery was subpar. If the base does not come tomorrow I will be forced to get my $1600 back and shop elsewhere for delivery before Monday!
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January 2024 by Don Kuhn
Stephon Rene provided us an amazing experience at the Peachtree City store! Very knowledgeable and thoroughly went over the best options. Ask for him if you need a new mattress!
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December 2023 by Robert Sylvester
Jason was very knowledgeable and thorough. He was patient with us and helped us find the right mattress. The price was reasonable, and we set up prompt delivery.
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November 2023 by Gerald Monroe
The representative, Stephon, was very professional, courteous, and he helped me conclude the business that I wanted to complete.I would not hesitate to recommend him to family and friends !
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November 2023 by Katreesa Rollins
Jason was super helpful with my purchase. I was able to find a bed that was very comfortable, fit my needs, and at a great price. I will be back soon to purchase another bed from Jason. He's by far the best customer service representative who has assisted me at Mattress Firm.
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November 2023 by Charemon Grant
Jason was extremely knowledgeable about the products. He demonstrated a true interest in helping us find the best selection based on our needs. We really appreciate the great customer service!!!
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October 2023 by C E
Jason was informative, helpful and low pressure when helping us select my son’s new mattress. The price is the same online and we are able to get local customer service and also feel the mattress before buying, so I was happy to buy this big purchase in person and shop local. Thanks, Jason!
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September 2023 by Courtney Egerton
From the moment I stepped into the store, it was evident that Stephon possessed an extensive knowledge of mattresses. He patiently listened to my preferences and requirements, and then proceeded to guide me through various options, explaining the unique features and benefits of each one. His expertise helped me gain a clearer understanding of the different mattress types, materials, and technologies available, ultimately leading me to make an informed decision. I will Definitely recommend him to anyone in the market for a new Mattress! I would give 10 stars if I could!
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September 2023 by Helen Corley
My salesperson was very informative and professional . He had me test the different mattresses and explained the differences in construction making sure I found exactly what I needed in the price point I was comfortable.I would shop there again.
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September 2023 by Cheryl Alexander
I went into the Peachtree City Mattress Firm store and was greeted by the manager.(I think his name is Jason but I could be wrong) He was very helpful, professional and worked with me finding the best mattress for my needs. Would recommend this store and working with the manager.
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August 2023 by Andrea Carey
I am a first time mattress buyer and it was definitely a memorable experience. Stephon made it so easy and enjoyable for me. From the time I walked into the door he greeted me with a lovely smile and high energy. With 3 other customers in the store, he made sure I was a priority and never felt left alone. The process was an enjoyable and educational experience. I left the store with my new mattress and a confident feeling that I will enjoy it in my new home.
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August 2023 by Penny George
I recently visited Mattress Firm and was assisted by Stephon, who did an excellent job explaining the various mattress options available in the store and was extremely knowledgeable about each product. He also asked me great questions regarding my sleep style and pattern in an effort to help me in choosing the best mattress for my individual needs. I highly recommend visiting Mattress Firm in Peachtee City, GA, and allowing Stephon to assist you with your mattress needs, as he is definitely a Sleep Expert!
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August 2023 by Harry Long
Mr. Jason made it easy for my wife and I to purchase a new mattress. He have over nine years in the mattress business.
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July 2023 by Eswell
I came into the Mattress Firm looking for the perfect mattress. I was greeted by the most amazing mattress expert Rashida. She was informative and allowed me to lay, toss, and turn on any mattress I wanted until I found my mattress of choice. If you looking for a new mattress go lay down with Rashida she knows her mattresses. The delivery team was on time and professional as well. Bed delivered and set up in about 30 minutes.
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June 2023 by Ira Joe Davis
Ordered a mattress and adjustable base on Memorial Day. Mattress Firm delivered and installed the bed a few days later. I completely disassembled my old frame, and moved it and my old mattress to my garage before the delivery. The installers hauled off my old mattress, but I was told they would not touch the old frame (furniture). "However" the installers offered to haul off the old frame "if" I paid them extra on the side. A classic side hustle. I also ordered a headboard bracket for the adjustable base; I was told it could not be delivered to my home, I would have to return to the store to pick it up. According to Mattress Firm's tracking website, it should have been delivered to the store on 11 June (11 day wait). I went to the store on 12 June; my bracket was not there and no one could tell me where it was or when it would be delivered.
