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October 2023 by Bellaton143 French- Eggert
By far the best most knowledgeable Jeweler in town arguably the south. David very professional and highly knowledgeable. I won’t go anywhere else. Thanks David. From Helen
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October 2023 by Michael Ostrofsky
I've got a high end watch that stopped working. Thought the mainspring had broken as it has happened in the past. Was expecting a repair / service bill of anywhere from $725-1400. Possibly more.Stopped by and happened to catch the owner David during a rare scrap of available time. Showed him the watch. He took it back to his desk, opened it up, and found a screw had backed out of its seat and jammed the operation up. Cost for the repair? A handshake.That simply doesn't happen anymore. So glad my wife and I picked up our wedding rings from Mucklows last year. Looking forward to visiting them again soon.
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September 2023 by Stephanie Haraway
Great experience today! Husband surprised me with a first trip here! Loved the location and atmosphere. Carrie was so patient and helpful in making our choices. Thank you for a wonderful experience!
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July 2023 by Zusha Torres
Good selection and amazing staff!
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May 2023 by Sherri McCalla
Wonderful service! I dropped two watches off that both needed batteries. One of them needed component work. They contacted me after their evaluation and let me know I needed more than a battery. That watch happened to be the one I inherited from my Mom. Needless to say, I said fix it. I was pleasantly surprised at the low cost! In addition, it was cleaned and in like-new condition when I picked it up. Kudos to Mucklow's!
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May 2023 by Michael G
I had a watch repaired before 2022 Christmas and it failed about 2 weeks later.All good as it was taken back in and made right!Good job David!
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May 2023 by Alla A.
Superior attention to detail, great customer service and wonderful selection of jewelry. What else can one us from a local family jeweler? My husband had as used their services more then once and my jewelry box and I thank him for that. Any time I had any sizing problems, or a repair need, they have taken care of it promptly and with beautiful results.
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March 2023 by Lindsey Robinson
Absolute amazing service. Did a wonderful job resizing my engagement ring. Super fast. Great work. Very pretty selection work a wide variety of items for sale
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March 2023 by Peggy Fleming
Great place very friendly people fixed my husband's watch right way done in minutes highly recommend
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July 2022 by Michelle McClain Uhl
I have always had pleasant experiences here until today. I went in excited to have my wedding and engagement ring made into one ring so I could wear it again. I have issues with pain and swelling and I miss wearing my rings. The sales associate took my rings back to the jeweler and told me he would check to ensure that the gold was not too fragile, as I had inadvertently cleaned it in the wrong solution. Thirty minutes or so later, she returned with an estimate for a whole new ring. She never asked the jeweler about the gold. She never asked me questions about what I wanted. She made many assumptions today about my jewelry and perhaps about me. I left in tears and will be seeking the services of a jeweler elsewhere. Someplace where the associated listen and ask questions. A place that will work with the customers.
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May 2022 by Kat K.
Had my jewelry repaired and am very pleased with the workmanship! Heidi was wonderful to work with and kept me aware of when my jewelry would be completed. They do great work and I highly recommend!
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May 2022 by Daniel Ramani
Great selection and service
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May 2022 by Eva Mary Allen
Crystal went above and beyond in assisting me with the selection of wedding bands. I was impressed with Mucklow's inventory. Even though they didn't have in stock what I was looking for Crystal ordered what I wanted and shipped to me. I absolutely love my new and improved wedding band. Thank you for all your help Crystal.
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April 2022 by Maya Rodgers
Love this place! I brought in a Michele watch and was nervous to have someone take links out but the atmosphere was very professional and I trusted them! They removed the links in about 10 minutes and I was in and out with my watch same day! Thank you so much. Watch fits perfectly now.
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March 2022 by H. S.
I just special-ordered a ring here with a recommendation from my sister. I was initially helped by Crystal Waters and left to have lunch and think on the order. When I returned, she was on lunch, so I was helped my Lisa and Katherine(I didn’t get the spelling of her name unfortunately). These ladies helped me with figuring out the ring I wanted to get as a memento for my husband. After Lisa realized that this ring would only be temporary, she gave me some suggestions that would help me save money but still be happy long term. Katherine was very knowledgeable about the rings metal and explained possibilities of tarnishing if I went with a certain metal. I love how transparent and knowledgeable these ladies were. I also noticed that when Lisa was setting up the sale, she set the commission of the sale 100% to the previous lady Crystal who initially helped me during my first visit. That tells me that these ladies are here for more than just a pay check. Even though I ordered this ring for my husband and as a temporary one, they didn’t make me feel like I was being cheap. I really enjoyed my time in the shop today and I left feeling quite special, which is kind of funny, considering this gift is for someone else. Thank you ladies and I look forward to the time the ring arrives!
