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October 2023 by Aubrey Taylor
Let's be real, all the corporate run companies raised prices once Biden turned the economy around. The new manager was so nice I hated to go. But, when I need another unit, I'll be back ?
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March 2023 by Terrance Gaines
I've been a customer at this location since 2012 a total of 11 years. My 1st ten years I had no issues. The location is perfect for me, Whitney the manager for those 10 years was great and always friendly. However, since new management has taken over my monthly bill has increased from $109 to $139 to $184. These increases occurred in a 12 month period. So I call and inquire about why am I paying $184 a month for a 10X10 unit. Toni (she told me she was the mgr) was not very pleasant and her best answer was well prices go up. My question to her was Why should I continue to pay $184 a month, when new customers are getting the same size 10X10 unit for as low as $87 a month. After getting nowhere with Toni, she told me she would have the regional manager to contact me. This was on Monday the 13th of February, after not hearing from the regional manager or Toni I go online and put a request for someone to call me today Friday the 17th. Toni call me back and tells me the only thing i can do is move my things to another unit as though I was a new customer. SOMEBODY PLEASE MAKE THIS MAKE SENSE TO ME!!!!! Again I have been a customer since 2012 with 0 issues. I'm not taking this personal or questioning anyone's integrity I'm just calling it poor management. If this continues you will run off good customers. The way I'm feeling now due to the way I've been handled I shouldn't give you any stars, but as stated above it is a great location and very convenient.Thanks,Terrance
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November 2022 by T
I had been an on time paying customer here for two years.Over Christmas I had returned to find someone in my space. After waiting for a month so they could get the vehicle moved they told me that this space was never mine and now to park somewhere else.And that's how you lose a good customer!
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September 2022 by T K
I had been an on time paying customer here for two years.Over Christmas I had returned to find someone in my space. After waiting for a month so they could get the vehicle moved they told me that this space was never mine and now to park somewhere else.And that's how you lose a good customer!
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May 2022 by Keonte Howell
Great place to rent a unit from. 24 hour access, clean and safe. I recommend anyone to store here. And Edi, the customer service rep, is such a nice person. She's the voice of the property that will make you feel welcome and at home
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February 2022 by Theo K
I had been an on time paying customer here for two years.Over Christmas I had returned to find someone in my space. After waiting for a month so they could get the vehicle moved they told me that this space was never mine and now to park somewhere else.And that's how you lose a good customer!
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January 2022 by Maura W
I can't get ahold of peachtree city storage it says line has been disconnected. I've spoken with after hours service in the past. Idk what's going on but I called canceled my unit in August ,that September would be my last month. I emptied as told. when I tried to take my lock off later that month since I paid for month of September my code no longer worked, so I figured they got the message they said they'd send to the store. Then I get a old piece of mail that I owed over $300. Someone didn't do what they said about letting them know I won't need it anymore and it would be cleaned out .
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November 2021 by amber candelaria
I accidentally rated this place with 3 stars last time and felt so bad I had to come correct. My husband has had big, ugly car in storage here forever. Whitney is the only person I have met that works here but she was so sweet and helpful to me when I was moving things out of a temporary garage unit in the middle of the summer. I was hot and sweaty and cranky and she was just as sweet as can be. She offered me a couple of bottled waters and turned up the fan to keep me from having a full on stroke at the front desk. This place is great and renters have 24/7 access. Items feel secure here.
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October 2021 by Muffy F.
Horrible. They quote a low rate and once you're in there will jack it up. I already checked, this is unethical but legal. Whoever laid it out forgot about drainage so get some pallets to get your stuff off the ground when the water backs up and floods your unit. The gate won't work sometimes so don't store anything you'll need urgently.
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September 2021 by rich armstrong
Whitney is why I love PTC Self Storage. She is a great worker and she does a fantastic job.
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September 2021 by Keith
I have stored with Peachtree city self Storage for over 10 years. I run my business from my office space at the facility. Peachtree City self Storage is a safe, secure, 24 Hour Access Facility. When running a HVAC and Rinna Tankless Water Heater business, there is no telling when I'll get a service call. I love being able to access my unit all hours of the day. Whitney has been such a pleasure to work with! I would definitely recommend this Storage Facility! Thanks, Keith "Fayette Mechanical Services"....
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June 2021 by Jeffery Floyd
It is a very nice place, and the young lady at the front desk was very nice and helpful , her name was Whitney, and was very informative to us and explain all our questions, I will be coming back to rent a spot for my golf cart to be parked . After I got my golf cart, and went back to Whitney to sign up for my unit, she was more than helpful, it was able to get me a enclosed building the store my golf cart, it made sure I knew all the rules and that I had homeowners insurance and I was able to receive a $10 a month discount, she went the extra mile, your company is lucky to have employee like her?? to Whitney!!
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May 2021 by Greg Wassey
Picked up a Uhaul there. Quick and easy. Missy was helpful.
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April 2021 by Edward Brown
Very sweet and curtious young lady working there
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January 2021 by Mz. Charley
These units are extremely well maintained. They have vermin traps everywhere so no need to worry about your belongings being invaded while away.
