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February 2024 by Nicole Lee
Good customer service
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January 2024 by Sunny Sanguine
Nice store,however, if you ask the manager to take off the alarm on any type of shoes be prepared to be followed around like a thief by an employee. I was so shocked!?
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January 2024 by Karla Ajoku
At this location I can always find something. Some Ross locations rarely have anything good in the plus size section but last time I went it was very full and I got a lot. The back dressing rooms always seemed to be closed but I like the large ones at the front of the store, they are much more spacious and no one is counting my items so technically I can take as much as I want to try on.
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December 2023 by Emma Olberding
Cashier, Michelle, was incredibly rude to a Spanish speaking customer. The customer was confused about her return and instead of assisting the customer to better understand, in a very loud voice Michelle just kept yelling “I don’t understand you! What are you saying! I already returned the amount to your card. Do you not understand?” The scene that Michelle created made other Spanish speaking customers not want to go in her line. Michelle did in fact call for an interpreter, but fortunately there was a customer in line who could help with the translation. Michelle was flippant and not at all attending. When I addressed her on her behavior and how uncomfortable it made the Spanish speaking customers in line around me, she again was loud and rude to me and had plenty of excuses to why her behavior was acceptable. She said, “I don’t even care about this line, I am going to lunch. I am just a loud person, that’s all.”Other than this experience, I am a regular customer to this location. But I will not be helped by Michelle again.
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December 2023 by L Dean
It is a mess in that store.
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December 2023 by VIVCOL
If you can’t find what you’re looking for don’t get discouraged-it’s there just maybe in another section ??. Prices are great! If the customers would either hand the items they don’t want to the cashiers or someone who may be on the floor instead of just thrusting the item anywhere-the shopping experience wouldn’t be so stressful in here. The staff is friendly (well to me anyway) but can’t really direct you to where a particular item may be because by the time you’ve arrived a thousand customers may have come through and rearranged the entire store ?.So please, upon entering- have an open mind that you’re going to be digging through a maze and just think about all the treasures you’re going to find as you weave your way through this amazing maze. You may have every intent on just buying a few things but don’t be surprised on the haul you leave the store with.Enjoy the journey????
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December 2023 by Cierra Riley
Horrible return experience. The system was not working properly so I was unable to receive a refund for my items. I was told only this store’s system was set up in a way you can’t receive cash for debit purposes as the debit card I used has since been lost.
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November 2023 by Adrian White
Awesome, just awesome m
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November 2023 by Avon Drummond
My go to!
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November 2023 by Sheliah Carr
Your employee, Tiari, could give lessons on outstanding customer service. This young lady renewed my faith in the younger generation knowing what customer service is. Although she was working by herself, she maintained a very positive attitude with a smile and moved the line as fast as she could. Bravo to the person that hired this young woman; I wish I had 10 like her in my retail business!!! Give this woman a well deserved raise!!!!!
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October 2023 by Anthony Adams
I really like Ross's selection of colognes
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September 2023 by ANAWARUL AZEEM
I was checking out during the closing time on 01 September and did wanted to buy some of the gods in my cart. One employee came and misbehaved as I did not wanted to buy and she has to restock it. Later came to know the is the manger. If a manger doesn’t know how to behave with customers then I have real doubt of the leadership of Ross.Wanted to give zero star but that it not an option.
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September 2023 by brandy
Today was the second time in a month that I have gone to this location and the employees were rude in the way they speak to customers and to each other. I can choose to shop anywhere, and I choose not to shop at this Ross again.
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July 2023 by joannie santiago
I love the PTC Ross! They always have great items, and we always find things we didn’t even know we needed. The sales team was so friendly & helpful! Diamond was our cashier & she was laughing, smiling & interacting with us from start to end. The manager was on the floor very attentive to his staff & customers. It’s just a great location all around! Trust you will find what you need & more!
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July 2023 by Ganimete Dermaku
I was at Ross last night I lost my earring in the fitting room when I called this morning. The lady I spoke to her she was laughing. That was so rude of her. she was like I did not work last night but at least she could ask her teammates very poor customer service
