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December 2023 by Taylor Pessin
I love this place. Super well stocked and the staff is amazing. Huge shout out to Kourtney for being an absolute gem. She makes my whole day every time I’m in there (my daughter’s too) and has literally always NAILED IT when recommending products and helped with advice on techniques. Y’all are so lucky to have her!
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December 2023 by Lynn van Maaren
Went in there last week because my girl wanted to color her ends of her hair. Was welcomed in with a smile and then so much help figuring out what was good. Love the atmosphere and the help form the two ladies.
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August 2023 by Chris Cookman (Chris C.)
Had to go in for my wife. Had no idea what I was doing and the ladies in there were very helpful, got me set up and when I got home wife was actually impressed! ? First time for everything!
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August 2023 by Linda J
The two clerks were fantastic but the manager was a negative.
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June 2023 by lisa thompson
Sally has poor inventory. Whenever I inquire about products, they are always out of stock or don't carry the item. Moreover the store is always empty with exception of the cashier.
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December 2022 by William G.
Kyla is knowledgeable, and so nice! Best customer service ever. Store is always clean and perfectly organized and stocked.
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December 2021 by Maëva Clara Mendy Profichet
Very good customer service! I am sad I didn’t took the name but the lady with, I believe, a little bit of blue hair is truly amazing!!! Very nice and she didn’t look bothered by me asking help, and she knew what she was talking about, and give me really good advices and lord knows how rare it is to find someone that knows about nappy hair!!! 12/10!!
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September 2021 by SPEAKING OF THE ANGEL
The costumer service out of a 10 a 2 I had to ask for help and when I did she had no idea about the product I was looking for. Not only that she was in a big rush to get back to her phone. Also when I came in she looked me up and down. What that was all about I don't know. So when another couple came in I notice her approach was totally different from the one she approached me. The service matter but not mine. Lol kids today get it together. Master your skills in your choice of work don't make your company look bad. I save my money and more time going somewhere else where I'm treated respectfully. Hopefully Britney can learn from this constructive criticism and do great in customer service next time you never know who you will come across always bring your best forward. You have a guest or customer treat them as so.
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August 2021 by Flo Ridian
Customer service is always inconsistent. I always feel like I’m being closely watched like a hawk in this store, especially when they run to the back room when I enter like they are headed to watch the cameras. They apparently assume only a certain caliber of people are suspicious given all of the natural hair care products, satin caps, and relaxers are all on the same aisle as the cash register. They don’t make their customers feel welcomed.
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June 2021 by Kali Swag
The costumer service out of a 10 a 2 I had to ask for help and when I did she had no idea about the product I was looking for. Not only that she was in a big rush to get back to her phone. Also when I came in she looked me up and down. What that was all about I don't know. So when another couple came in I notice her approach was totally different from the one she approached me. The service matter but not mine. Lol kids today get it together. Master your skills in your choice of work don't make your company look bad. I save my money and more time going somewhere else where I'm treated respectfully. Hopefully Britney can learn from this constructive criticism and do great in customer service next time you never know who you will come across always bring your best forward. You have a guest or customer treat them as so.
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May 2021 by Mary Mitchell
Easily the most upset I’ve ever been with a place of business. They suggested hair dye to me that came out the completely wrong color on WHITE hair. Bright yellow came out of orange dye on WHITE hair. When I asked about returning it, I was told no because it had been opened. I returned the next day to buy bright pink of a different color brand that I have used before and know works well. They sold me expired product. But guess what, I knew it couldn’t be returned because it was opened. So, I work hard for my money, I’m not wasting it, I try it. It doesn’t work. I go back and ask to exchange it for non-expired hair dye and was told no because it was opened. I will never be back. I will never suggest someone go here. That is unbelievable bad business to not correct a wrong you did to someone. The same lady was there each time that I went, the manager.
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March 2021 by Debra Fambro
I've had a difficult time trying to find Wella Light Auburn liquid hair color in Newnan. The Peachtree City store has provided on several occasions and I really appreciate them!
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January 2020 by Jennifer Martin
They have everything I need to color my hair with professional products that are great for my hair and allow me to create a custom color. The staff is very knowledgeable and helpful.
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June 2019 by Lasundra Mizell
I come to this Sally's often cause it's close to where I live. Today on 06/20/2019 at 4:16pm the manger on duty took it upon herself to follow me around the store. She went to one aisle over and peeped through the aisle at my daughter and I. As I'm trying to decide what color hair dye I want. She then proceeds to go to the back I guess to watch the cameras to see if we were stealing. I then move over to another aisle to get other haircare products she then comes down that aisle looks down into my purse as my purse was open enough for her to glance in. Now this is my 2nd time experiencing this with the same manager, I just overlook it the 1st time. FYI if I can't afford what I needed rest assured I definitely wouldn't haven't entered the store and definitely wouldn't steal a damn thing from anywhere. This location does not have to worry about getting my business anymore, I'll just shop elsewhere for my haircare needs!!!!!
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April 2019 by Paula G
Staff is wonderful!! Great customer service and they took a product return i had a reaction to and gave me store credit. I replaced it with another product and bought something else too. I am always satisfied with my experiences at Sally.
