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December 2023 by Ana H.
I went to the Sephora in Birmingham Alabama, it was wonderful. The workers were very nice and seemed like they wanted to be there. I would definitely recommend going to this Sephora.!!!
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November 2023 by Roger Hedgefield
When I walked in I was instantly welcomed by a nice lady that assisted me to find something for my wife. The store was well kept and organized, but I had a problem at checkout. The young lady with very long black hair had a bad attitude and was goofing off to the side with who I assume are her friends. It took her a minute to acknowledge and check me out. The transaction was smooth but she did not impress me as her attitude was off putting. And overall I like this store.
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November 2023 by Maria Montoya
Service was a 3/10 I guess. The environment didn’t feel welcoming. And the part that I hated the most was at the register they’re extremely pushy on getting their credit card. She even advised me to get it and if I got home and changed my mind to CANCEL it. I hope no one takes this advice. This really hurts peoples credit. Seems a bit selfish since she’s really the only one to benefit from applying then canceling.
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October 2023 by Linda Dupras Hall
Just recently visited this store. First two people we dealt with were fine but the last three were horrible! Rude not sure what their issue was. I was passed from person to person. Ended up being given the wrong color pencil and had to go back!! I spent over $100 in make up…they could’ve said thank you …have a nice day. They were obviously annoyed just having to work.
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September 2023 by Robin Hodges
Very nice store, a little small and doesn't carry everything. Ulta does, but what they do carry is cheaper. Will def. Shop there.
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September 2023 by E J
Service at PTC Sephora is just not great. I went in to buy several things and I just could not get the help I needed so I had to leave and buy elsewhere. I also overheard them talking about customers to each other on their headset which was distasteful. They just hurry you along whether you have the right color or not and then abandon you if you take too long. My salesperson also told me I needed to do a consultation so I could learn how to apply my make up properly - instead of being helpful she’s hurtful. Don’t need that in my life and won’t ever be back. Shame because I love the products.
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September 2023 by Sunshine
I went for a full face makeover. I arrived early to look around, and if she could start earlier, great. It was 30 minutes over time. Luckily, traffic was light, where I was going.
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September 2023 by Katherina O'Neil
All customer service agents were very polite helpful knowledgeable and professional
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August 2023 by Jahlil B.
My sister in law came to get her wedding makeup and the employee were rude and not helpful at all , the two girls that were helping us acted like they hated there jobs and were extremely sassy every time and question that was asked was met with attitude. Definitely do not recommend shopping at this location!
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July 2023 by Elaine Taylor
They always have whatever I am looking for
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July 2023 by Hazel
Love this store. This is a "I wish I could buy everything kind of store." Staff is always very helpful, and they know there stuff. Highly recommend:)
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June 2023 by Janet
I went to the store in Atlantic Station to have my color matched but that trip was cut very short. There was no greeting when we walked through the door, then there seemed to be a few free associates but they acted as though they didn’t see us. Not sure what the problem was but I won’t be returning back to this location
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June 2023 by Jake Long
My wife loves this place. The employees were super nice and helpful.
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May 2023 by D. Cephas
I went there looking for a product I saw on the Sephora website. The sales rep led me to the proper area, and the product was not available. She was very rude. She scattered some items on the shelf around as if she was annoyed, then told me she didn't see any and just left me standing there. She didn't try to offer me a similar product or ask if she could help me with something else, nothing. I stood there on disbelief, and she walked away so quickly I didn't have a chance to get her name. I do remember she was older with long black hair. I shop at Sephora often and have never had such a rude sales associate.
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February 2023 by Terri De Jesus
I needed to make an exchange for a foundation I purchased online. It was a very busy Saturday afternoon, yet I was assisted as I walked thru the door. I was given my correct shade, quick transaction at checkout and I was headed out the door within 15 minutes. Great customer service at this Sephora and they are well staffed.
