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November 2023 by ed horne
Theos is the best. I have gone there since it was a 2-bay garage many years ago. They have ALWAYS been very knowledgeable and done excellent work. This business was built on integrity and, unlike most places, they have been honest and never tried to ‘up-sale’ me on something that was unnecessary. Recently, my daughter came through town last minute and I wanted her car inspected quickly by someone I trusted. Theos came through again……..on very short notice. Best automotive technicians in the area!Services: Electrical repair
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October 2023 by Aubrey Williams
I’ve been bringing my Mini Cooper here for years and they have kept it on the road way past its prime. I happily call them “my mechanic shop”.
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October 2023 by J Perez
Great service, my car issues added to a big mess. They took care of it, kept me informed and the price was reasonable.
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September 2023 by Dennis Lovelady
We took our BMW X5 to Theos for an estimate on the Thursday morning. We paid $130 for the estimate, and were told that their computer system was down so they would not be able to get us an estimate until later that day, which was fine. on Thursday afternoon, I called for the estimate, and it was not available yet. On Friday afternoon, I tried again, same answer. Then, on Monday, I tried again, and they said they were still working on the estimate, and they hope to have it by Tuesday afternoon. Needless to say, we will not be returning to find out what that estimate was.In essence, we paid $130 so that we could be ignored.
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September 2023 by Bobbie Stowers
Total brake job, had to take back due to rubbing noise. Stated new breaks were contaminated. Filed not replaced, another week and still rubbing noise need to all again.
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August 2023 by Michael Ferreira
Excellent Service and attention to detail. Highly recommend service for your Porsche!
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July 2023 by Walker Rhine
Good honest service. One of the only places I've found on the south side that will actually service Mini Coppers. They might not be the cheapest, but they do good work and don't give you false hope
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July 2023 by Gregory S.
Not too many shops can provide service to my 1998 Mercedes Benz 500SL. The last shop who had serviced the car for the person I bought it from did not do such a great job. This was my first time at Theo's. Theo's was very responsive and professional. The price was not cheap but the service was very good. I'll continue to utilize their service.
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June 2023 by Robert Winter
Staff is great. Professional and courteous. Work is done to high standards.
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April 2023 by Rachel C.
This place is crazy. The woman on the phone is rude and does not know what she's talking about. My son called and was told one thing (cost of a transmission/powertrain diagnosis) and I was told a complete other thing. When I asked her to explain herself she couldn't. They are overpriced, rude, and unprofessional. Go to Shift Works in Fayetteville. They don't even charge for a diagnosis. Shift Works were so kind (dealing with your car is stressful enough then dealing with rude, unknowledgeable employees). Save yourself money and energy and frustration and do not go the Theo's.
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October 2022 by David Haase
I began using Theo's last year and have not yet been disappointed. I appreciate the honest assessment and quality of work. Thank you.
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August 2022 by Stephanie Cogdill
Theo's Automotive is the best around. Diagnosed my car's problem, made the repairs and had me back out on the road in no time!! Sam at the front desk was extremely professional and made me feel I was in good hands. I have found my mechanic for sure!!
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July 2022 by bart meersschaert
Dropped of my car with a P401 code. I already tried to fix this over the last several months and had performed a bunch of part replacements and other maintenance. They texted me with the recommendation to replace the EGR valve. I told them I already tried that 2 times and did not fix the problem. I declined the recommendation.When i picked up the car i was presented with a $600 bill... they DID replace the EGR valve!!!I showed the text message in which I declined the service. The floor manager came out and wasn't happy with me refusing to pay for something I explicitly declined.He put the old part back and overcharged me for diagnostics.Last visit at this stealershipService: Auto engine diagnostic
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July 2022 by Bart M.
Dropped of my car with a P401 code. I already tried to fix this over the last several months and had performed a bunch of part replacements and other maintenance. They texted me with the recommendation to replace the EGR valve. I told them I already tried that 2 times and did not fix the problem. I declined the recommendation. When i picked up the car i was presented with a $600 bill... they DID replace the EGR valve!!! I showed the text message in which I declined the service. The floor manager came out and wasn't happy with me refusing to pay for something I explicitly declined. He put the old part back and overcharged me for diagnostics. Last visit at this stealership
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May 2022 by Dorothy DeLand
I was referred here by another mechanic in town since they had the special equipment needed to fix my alignment. When I called, I was greeted by a friendly voice and was booked for an appointment for 3 days later. When I arrived, I was checked in right away and sat in a comfortable waiting area with coffee and water available. They even let another person in there use their wifi. Everyone was very professional and friendly and when it came time to pay the bill, I was very pleasantly surprised to see that I was not ripped off at all. I will definitely come back for future repairs and highly recommend giving them a call if you need a good and fair auto shop.
