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March 2024 by Dennis Brannon
Very efficient process again today. Handled three significant transactions with aplumb. Nice to see a community based bank still handling cash transactions and other in person transactions. It seems to be the exception these days.
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March 2024 by Pam Ingram
We went into the Peachtree City location and they were awesome. Everyone in the branch is so friendly and knowledgeable of their job. BRANCH 302 PTC. Teller 6 did my transaction! She is so friendly, always calls me by name and asks if there is anything else she can do for me! An asset to the bank.
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February 2024 by Michael Yearwood
Heather Bray was very helpful and knowledgeable of the product I was asking about. She made the process very pleasant and quick. All of employees are very helpful and smiling when I go in each day. Everyone is always willing to go out of their way to make sure you are taken care of.
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January 2024 by Ben L
HORRIBLE EXPERIENCE. It's been a few months now, but I will NEVER forget.I used UCBI for my business checking accounts for 6 years. I had no problems at all until I started going to the Peachtree City branch after the Tyrone branch closed.They were usually polite when talking to them, sending wires, transferring money, etc. But all of a sudden, they started asking very invasive questions. I run a data processing company, and they started questioning ALL the checks from all of my clients (looking at the MEMO portion of each check). They said that my operations fee didn't make sense. Later, they tell me that they suspected I was essentially money laundering--taking money from them and handing funneling it back to them to in some nefarious way--INSANELY BIZZARE. By the way, I was an Eagle Scout, distinguished candidate at the Air Force Academy, Military Pilot in the Special Ops Branch. Let me tell you, that I know from my life experience, when someone accuses you of something so out of left field and wacky, they are revealing a lot about THEMSELVES.The Patriot Act expanded provisions of the Bank Secrecy Act to allow banks to scrutinize customers to prevent TERRORISM. The problem is that these low IQ, bottom-feeders don't know what is appropriate to consider something suspicious activity. Just because you don't understand a business, doesn't mean it is suspicious--that's not how you apply those rules. Disheartening to think of all my friends in military who lost their lives overseas or lost limbs, so the petty, unintelligent tyrants at UCBI can use the same reason to harass and intimidate and destroy veterans and veteran-owned businesses.But I'll tell you why they went after me. The miserable black woman who works at the Peachtree City branch hates white males. They also, as a whole, DO NOT WANT your business to grow. It's weird envy and corruption. You don't know your role. This ENTIRE BANK, all the way to the HQ, needs to be shut down, investigated, and more. I have everything regarded this matter documented if anyone is interested in taking action.
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October 2022 by Jody Logan
Heather Bray, you're fantastic at what you do. I appreciate your attention to detail.
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July 2022 by Deangelo Durden
Been ok Trip with my line of work free work waiting on my growth for my device and more assets for cash
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June 2022 by Minaz Dosani
Went on Friday to open a locker and the Lashaun in charge has been giving me a run around since then 3 days now and jo sign of opening a locker, employees lie that they are with a customer which they want when I walked in after speaking over the phone, keep pushing responsibility on each other.... plain lazy... wish ptc branch closed since employees her dont want to work here anyways..... would be loosing all my business accounts soon....
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July 2021 by Chris Andreone
Was a terrific bank but with the lobby bring closed for over a year now the "relationship" part is gone..... C'mon guys. Even BOA has been back to lobby open for months.
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May 2021 by G. Holtz
What has happened to this bank over the last few years? Customer service has become HORRID especially at the Peachtree City location. Fees have gone through the roof and interest on savings is atrocious. Have found much better options locally. Do your homework, you'll be glad you did!
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September 2018 by Jack Cotton
Greatest friendly and helpful bank I have been associated with
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November 2017 by Tim Lane
Great local bank. Online services have been upgraded. Good customer service.