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March 2024 by Bud Christiancy
Very professional
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March 2024 by Scott Hughes
Watch came back clean and working great. The push buttons were better than when initially purchased! Hurley Roberts did a great job and will be sending other watches in for repair so highly recommended.
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March 2024 by Poongundran Thiru
Great customer service from the team. Although the watch repair took close to 8 months, the team was always able to update me on the progress, and was very professional throughout the process. My watch came back almost brand new, just how I remember it functioning when I purchased it 10 years back.
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March 2024 by Jeff Barbanell
It took a while for the repair but it worked and looks great
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March 2024 by Milton Dukes
From my initial order request form from Watch Repair to order delivered, I experienced: Hurley Roberts Service Company a straightforward, no-nonsense company that apply an elevated level of good customer service.
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March 2024 by Eric Pindar
I would give a zero but you can't. My watch was under repair ticket C327587. First time they had it was for a battery replacement and they found other things they said needed replaced so I gave the go ahead almost 400 for this work. I get the watch back after almost a year and all is good except the battery dies after a couple months. I send it back in and it has been there over a year with no communication or updates. My emails seem like they fall on deaf ears, god forbid you try to call them it will never happen I have only talked to one person on the phone and that was because I asked for someone to call me and tell me what is going on with my watch. This place is a joke and their customer service is Verrrrrry Baaaaad. Will never buy a Citizen watch again!!!!
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March 2024 by Jim Stone
I have done business with Hurley Roberts for several years, I have Many Citizens watches, Blue Angel, diving watches and dress watches all serviced by these folks, I have never been disappointed yet!Keep up the Great Work!
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March 2024 by Ernesto Jay
I received excellent service and the original part that I ordered. It couldn't have been any better. Thank you.
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March 2024 by Paul Anthony
Excellent communications at every step of the repair process. Craftsmanship rarely seen today. Thank you!
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March 2024 by Darrin Judd
I've been a satisfied customer of Hurley Roberts since 2018. They were able to recondition my watch after the Citizens factory said they couldn't do it and offered me a discount on a new watch.I've been sending my watch back for an inspection and tune-up on a regular basis since then. What a great company.
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March 2024 by Chrissy Gee
Took a little longer than expected to get the watch back. Otherwise I love my "new" watch. Thanks
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March 2024 by Daniel Slatkin
I've had a watch repaired by Hurley Roberts on three occassions. its service was thorough, prompt and reasonably priced.
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March 2024 by K
Fabulous service. Company went above & beyond to accommodate my request. Quick to respond to my needs, easy to navigate, reasonable pricing. Extremely pleased!
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March 2024 by Michael Johnson
Hurley does great service. I’ve had them repair my Citizen watch several times and I have been completely satisfied with their work.
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March 2024 by Ron Trask
GREAT SERVICE AND VERY PROFESSIONAL WHEN IT IS TIME MY GREAT-GRANDSON WILL LOVE IT
