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December 2023 by Kylie Brandt
IF YOU DONT WANNA BE SCAMMED DO NOT GO HERE!!!! Especially if you plan on using a gift card. Blonde lady at checkout checked balance on gift card then asked for our debit card to pay for the $20 remaining, and lookey lookey it was all charged to debit the card! Then after paying she said she could “keep the card for us☺️” which we thought meant throw away, but now we now she just wanted some extra leggings. If i could give zero starts I would. She was all too excited to checkout someone with a gift and now I see why! Stay safe if you go to this location.
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December 2023 by Jae Back
Totally agree.Worst customer service.Better shop at online.
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November 2023 by Sae Buck Lim Won
Quality clothing as always and the staff is so nice at this location!
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September 2023 by Ally Shireen
I'm so glad they opened this store permanently in the forum! I love coming to this store, always so neat. The associates are super nice and incredibly helpful..they always offer a dressing room and check in on you when you're trying clothes on in case you need a different size. I've never had a bad experience at this store, everyone is always super friendly!!
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August 2023 by uh oh
the short asian girl is quite rude and spoke in a body shaming manner. she needs to learn customer service and manners
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July 2023 by Alex Shkirenko
This store fired two women for calling the police after a gang of repeat shoplifters robbed their store. It is a company's corporate responsibility to call the police. When a store does NOT call the police after a crime, it affects EVERYONE and EVERY surrounding store negatively.When a store does NOT call the police after a crime, it affects EVERYONE and EVERY store around them negatively. It indirectly funds and encourages more crime and is destructive to the surrounding community. Do NOT shop here until this company enacts positive change which does not enable and condone criminal behavior.Together we can all make a positive impact in our communities by uniting together against corporations who enable criminals to thrive within them.
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July 2023 by Bobby Shue
I’m giving this store one star for firing 2 employees for keeping company assets safe from a shop lifter and fired for attempting to take back stollen goods. Hopefully Calvin McDonald gets fired or at least drained from his banking account because legally these two employees who were wrongfully fired have a case.
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July 2023 by Tracey Murray
Worst customer service experience I've ever had. I ordered a bag online. The order email said it would be held until the end of day Sunday. I called on Sunday and spoke to a store employee who said it had already been put back on Sunday morning. She said she'd cancel the order and pull one for me and hold through Monday. I showed up on Monday to get it at 11:50 a.m. The employee told me they only hold items thhough the day. I explained why this bag was being held for me since it was a store error. She could not help me and could not tell me who was working on Sunday Iwould have spoken to. So sad as this is such a strong brand. Will not shop here again.
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July 2023 by Edd Pratt
Great selection. It’s a bit pricey but their clothes really last. My son says their slacks are the best fitting slacks he’s ever worn.
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June 2023 by Shaun Watson
Employees are always so nice here. This is the only spot I buy bixers,shorts and my hoodies. After hearing about the 2 employees who were fired for trying to stop a group of thieves my family and friends will never be back. This is truly disgusting. No way to treat employees who care about a business. I hope this place never makes another dollar. You fire hard workers for trying to defend your merchandise from lazy thieves. Pitiful. I hope you go out of business...
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June 2023 by John Allen
went in and there was no stock a few weeks ago. later found out it was because they were robbed!! the employees who reported the crime were fired for doing so... wont be returning to this location thats for sure!
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June 2023 by Garrett Griswell
be careful shopping here!!! they fired 2 employees for calling the police when it got robbed. they deleted my other review. interesting!
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May 2023 by Moon Hong
All the staff were kind, but Nadia in particular was very kind to various requests and helped me with everything I needed. Thanks to you, I have a great shopping experience and I want to come back here again.
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April 2023 by Giselle Vera
I usually don’t take time to write reviews, but the blonde girl with red Fanny pack was very unhelpful with me trying to return my online order, she Insisted that my order wasn’t showing under the email I was providing her and she wanted me to show her a barcode which was not under any emails from Lululemon. I was able to do my return at a different location that same day by just providing that same email. NEVER going back to this location.
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March 2023 by George Monk
Great service ~