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February 2024 by Rachael Taylor
I had never been through this process before. This was my first accident, and I was rear ended by an uninsured person. I am so appreciative of the great communication I received with the ladies in the office, as well as a great job repairing my car. They definitely made this process easy, and I had my car back in 2 1/2 weeks. I would most definitely recommend them to anyone in need of a repair shop. Thank y'all for making this a stress free experience.
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November 2023 by Daniel Wallis
I wasn't going to leave a review but after getting 5 review requests from this company I figured they really want a review.The work on the car after my car accident was good quality other than the shop putting on a wiper blade in the wrong direction. The communication on the other hand was very much lacking. I asked them via phone call and email to look over the car while it was at their shop for almost a month to see if there was anything else that needed to be done (outside of damage from the accident) and they didn't respond to the email but told me over the phone they would look over it and get back to me but never did. When I went to pick up the car after they were completed with it I asked about a few other pieces and asked why they didn't replace those parts and their response was that it wasn't part of the damage from the accident. Had they honored my request I could of had them replace those parts while the car was there but they failed to honor that request.I had to call them a couple of times on the day it was ready to verify that it was ready for pick up and they got back to me when they were about to close for the day and I rushed over there to pick up the car at the end of the day and they informed me that insurance told them to tell me to turn in the rental car that day although I still had a few days left of rental coverage. Insurance never contacted me directly about that and the rental car company verified my coverage was still active until it was originally due to be turned in. Not sure why Burnsed told me I had to turn it in that day when it was impossible time and location wise and the fact that they are not the ones who controlled rental coverage.If the only thing you are concerned about is the quality of work than I guess this is a good place to use but if you expect good and quality conversations about your vehicle while it gets repaired you might want to consider other options first.
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September 2023 by Adrianna Mahoney
Best shop I’ve ever been to! They’ve had my car twice in the last two years and both times did EXCELLENT work. Highly recommend going to them for satisfaction of repairs and great customer service!Services: Tires
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September 2023 by Melissa Thurston
The front of my Mercedes SUV was starting to look unsightly bc the clear code was peeling. Burnsed made the front of my car look brand new again ❤️ Professional and efficient company!Service: Painting
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September 2023 by Arnokd Reddick
Great Business, the communication is excellent within the company
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July 2023 by don johnson
They did an excellent job with my car and was very meticulous with their work. I will most definitely, without hesitations, recommend and use them again.
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April 2023 by James Gossard
On February 7th, I was on my way from work when a doe ran out infront of me, it was so quick that I didn’t even see her coming. Since moving here, we’ve been really hesitant on brining our vehicles anywhere. The insurance company had picked a body shop for us to take my car to but they wouldn’t be able to get to it until May and had to have the car towed to our house as they couldn’t hold it on their property as they had no room(this was majority of shops in the Savannah area). A Co-worker of mine, Sarah had referred me to Burnsed Body Shop in Pembroke. They were able to get my car towed to their location the next day and started working on it the following week. They did an OUTSTANDING job with the repair and always kept us in the loop while they were doing the repair. They would’ve been able to get it done sooner however, they were waiting on one part. Within’ 3 weeks of them having the car at their shop it was already in paint with all OEM parts. I‘m soooo happy with the results and I’m so happy to have my car back. Thank you to the Burnsed crew for taking pride in your work and treating the car as if it was your own.Services: Body & Trim
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April 2023 by Kristy Brady
Very pleased with the service we received here! Miranda kept us updated on with progress on a weekly basis. She also was very honest and upfront about pricing and what could and couldn't be done to my car. We will definitely use this shop in the future!Services: Body & Trim
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January 2023 by Erin Davis
I have used this body shop twice in the last year for collision repairs due to wildlife. Miranda is very professional and honest. She went above and beyond on both repairs. I would definitely recommend this shop over any other. Their work deserves more than 5 stars!Services: Body & Trim
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November 2022 by Chester Koffroth
I have used Burnsed body Shop twice now and each time i have been impressed with their work. It has been some of the best work we have ever gotten. I Recommend them so highly for anyone in the Bryan county and Effingham County area. I also want to give a raving review to the front office staff who gave us the best customer service. Let me tell you I called a lot and Marie in the front office never made me feel like i was calling to much, she always had the time to talk to me and give me an update. Thank you Burnsed Body Shop for such an amazing job.Services: Body & Trim
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August 2022 by Scott Boutwell
Nice folks and accommodating
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July 2022 by Heathyr Marie
Honestly the kindest people you’ll ever meet! Our Jeep broke down outside the Burnsed Body Shop, and the amazing staff offered to grab us food, brought us waters, and even allowed us to use their facilities. The amount of care for everyone is unmatched! If you need a body shop, I can assure you that you and your vehicle will be cared for.
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March 2022 by Lynn Kersey
They are very professional and friendly I would definitely recommend them for any Automotive body work they are the best
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October 2021 by Betsy K
I can't say enough wonderful things about this body shop! Miranda and Michael are absolutely wonderful. Parts are difficult to get these days but Miranda kept me informed the entire time and never left me wondering where we were in the process. My daughters car is just as beautiful as it was before the little mishap and it was quick! Most body shops couldn't get us in for 4 weeks and had no idea how long they would take. I had her car back in less than 4 weeks! Don't let the trip to Pembroke make your decision for you. It is so worth the short trip!! Thanks again Burnsed Body Shop!!! You guys ROCK!!Service: Painting
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September 2021 by Bradley Morey
Always excellent work!
