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March 2024 by Joseph Creech
These people here a genuinely awesome people very helpful. I had a issue on two occasions with a different office and they went out there way to help such a great team. The manager I presume his name was Micheal such a caring person made sure I found my packages and received them nothing but respect and professnalism here at the office . Thanks guys for all your help .
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February 2024 by Martin Hudson
Consistently having stacks of wrong mail delivered to my house,and my mail being delivered elsewhere. Worse post office in the country
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January 2024 by Janette Partiss
This post office mail carriers have stolen a package I was expecting delivery of that had Christmas gifts for my family. They will not do anything or even make it right. They are Liers and Theifs at this post office. I was not able to get a refund as they suggested as it was a final sale of a company closing. So the postal carrier that stole it had several great gifts to give to so n eone or their family thar they did not pay for but stole from a person that is suppose to put trust in the USPS which is a Joke. They need to get trust worthy people to work there. Or hold the people there responsible. The Main USPS really needs to look into this Post Office. There is major theft from their employees and not having anyone held responsible there is just telling the publix they can get away with anything. I went 3 days in a row to pick up packages to make sure I got mine. Which is a 17 mile one wY trip. Which I shouldn't have to. After reading all the negative reviews they need to do something at this post office.
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December 2023 by Maria Swinton
Packages are constantly being delivered to the wrong address.
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October 2023 by Alan Alda
Horrible place you’ll be lucky if you even get your mail or packages I have personal had items stolen out of my packages they even left the wrapping from the package still in the half wrapped USPS bag.
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September 2023 by Live Life
The fill in mail carriers are LAZYYYYYY.. they misdeliver , lie and say they made attempts and never do.. I've had this happen so much that I know I can't depend on them.. my regular carriers are wonderful but the fillers they need to be retrained I will be filing a complaint with corporate after this.. just ridiculous
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February 2023 by Zak M
Never had any problems with the service until today but they claim that they attempted a delivery this morning but the drive way or front door were inaccessible but their were no attempted delivery notice on the mailbox. I checked surveillance and no vehicle attempted to pull up in the driveway and to top it off I called the post office several times and no one has the guts to even answer the phone. Worthless!
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November 2022 by Amber Johnson
Our mail carrier has stolen several pieces of our mail. Most recently my newborn daughters social security card was stolen. When I went to the office to speak with them about this, the woman told me I was wrong. After explaining this was on the first time, she dismissed my concerns. To add, their phone number does not work.Edit to add: this mail carrier came to my door, 5 days after the social security card was supposed to be delivered and caught a major attitude with me at my own home for reporting her. I will be returning to the store to file an official complaint, and will be reporting her to the main USPS number on Monday. She must not have realized my cameras record and caught her nastiness towards me. Nice try lady!!!
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October 2022 by Sheila Harris
I continue to get neighbors' mail even after I wrote the house number on the front side of the mailbox in chalk; however, even worse, he shoves my packages all the way to the back of the mailbox--cracking the cases of cosmetics, cds, etc....
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May 2022 by Vitor Lindo Photographer - Filmmaker
Nikki Hewit is a terrible supervisor. She was incredibly rude. Horrible service. The carriers destroyed our mailbox. TWICE. They won’t own up to it. SHE HUNG UP ON MY WIFE. You can see from the other reviews this place is awful
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February 2022 by Lisa Ertzberger
I have problems with my carrier. I've watched her take packages to the door next door yet I get a slip telling me to pickup at the post office. Once my package was left outside on the boat. I constantly have other people's mail here. Now I have a message that my mail was delivered at 12:12 pm on Friday. Nope. My flag has been up 2 days with no deliveries
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February 2022 by Melinda James
Pembroke post office is just like everyone else, using the covid as an excuse to not work !!!!!!! So disappointing that the American people are sooooooo lazy !
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January 2022 by Courtney Sylvester
Today is 12/22/2020 I drove 30 minutes to come to this particular post office because of an older lady who has always been completely delightful and helpful. Today, however, I was met with a young African American who would not assist me. When I became flustered she said I'm the only one here and you need to come prepared and not waste my time. This started with her not being willing to print from my QR code on my phone. Which is why I got flustered. Then it moved to her not being willing to print them individually even though it was separate orders that I was fulfilling. Specifically I was using Mercari QR codes so I am not aware of who it goes to address wise and was worried I would get the packages mixed up by default.There was no one else in the post office at the time. I told her it's her job to assist me and that I needed help. I also asked her to be professional to which she responded with yelling and talking over me. I asked for her name and she walked off responding with that she would not be giving it to me. She kept telling me I needed to print them, but I told her it has never been an issue before. Whoever this young lady is needs to be reprimanded. On my way out I told the incoming people that she was having a bad day and one of the women told me she is always like that. I get we are all stressed and short-staffed but come on.
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January 2022 by Jessica Hall
Called today because package said was delivered to my MAILBOX at 7:29 the previous morning. Checked my box and nothing. Even checked all around the house in case they brought it to the porch, nothing. Post master tried to tell me that I need to have my box numbered because my neighbors is right next to mine. I told him my box is plainly numbered, it’s a block box white bright white numbers that are even reflective. Should be no issues. Have never had any issues in the year and a half I have lived their either. Was supposed to get a call back and after an hour I started trying to call. Apparently at 3:30pm they take their phones off the hook so all you get is a busy signal, even though they don’t close until 4:30pm.
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January 2022 by Jessica Grant
Called today because package said was delivered to my MAILBOX at 7:29 the previous morning. Checked my box and nothing. Even checked all around the house in case they brought it to the porch, nothing. Post master tried to tell me that I need to have my box numbered because my neighbors is right next to mine. I told him my box is plainly numbered, it’s a block box white bright white numbers that are even reflective. Should be no issues. Have never had any issues in the year and a half I have lived their either. Was supposed to get a call back and after an hour I started trying to call. Apparently at 3:30pm they take their phones off the hook so all you get is a busy signal, even though they don’t close until 4:30pm.
