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October 2023 by Anthony Monkus
Much better than I expected. Apria was quick to reach out and make initial contact by phone and email. The make it easy to reach a real person to speak with and answer questions. They are very friendly and courteous throughout the process. The equipment delivery was quick and expert help is available by phone and app to get setup quickly. My only disappointment has been in Apria's practice of not communicating future billing amounts for equipment leasing in writing. When asked several times, they were not willing to provide future billing amounts in writing, but only estimated and non binding amounts verbally. However, the patient agreement includes a binding commitment to pay the afore mentioned "estimated" billing amounts. This is the reason for 4 stars and not 5.
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October 2023 by Richard Pfund
Dry on enient with drop off and pickup at home.
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October 2023 by Mark Canapa
My order for a replacement mask that I really need was lost by UPS. I’ve notified Apria and asked that a replacement mask be sent. I have no reply to my email or voice message in 3 days. Apria knew from the start I needed the mask stat but follow up is terrible.
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October 2023 by Timberhouse Films
Feel rested!
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September 2023 by Lisa Green
Heather was wonderful to work with. She explained all aspects of buying Apria equipment. Very pleasant.
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August 2023 by Douglas Oldham
They were very nice to deal with answering my questions and got the product to me ASAP!
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August 2023 by Nancy White
The air flow was to strong I need a lower setting or something I had to remove it from my nose I could not bare it!!!#
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August 2023 by Henrietta Walker
I love my new c-pap machine and especially the nasal mask.
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July 2023 by Winsome Brown
From customer service contact to delivery it was a very pleasant experience and the product is great. Perfect for my 79 yr old Mom
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June 2023 by Chris Nelson
My order was placed towards the end of March and was recently received. I will consider using Apria for ordering supplies in the future. Thank you for helping me improve my sleep.
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June 2023 by Amanda Rich
They are very very friendly and prompt too...if there is going to be a delay they call...very informative about their items when they deliver...they answer all the questions and set up is quick for the most part ..thank you All for being wonderful
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June 2023 by Patrick Hall
Got the equipment out to me promptly. The representative who brought the equipment was courteous and helpful.
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May 2023 by Sue Mikulski
Wonderful communication with the people that I have talked to per phone calls. Very friendly & polite.
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April 2023 by David Paul Lamar
I have found Apria Healthcare overall good. The personal have been cordial and helpful. However, communication has seemed a problem, though I am not sure whether that is Apria's fault or my Doctor's lack of communication. The Luna G3 APAP (LG3600) works well and has improved my sleep quantity and quality. I do think the heated hose could be improved in flexibiliity and simplicity of cleaning (I could turn the full face mask more easily with the Resmed heated hose and I could just place it completely in the water with out worrying about the electrical connection.I also wish that the Luna products were made in the United States instead of China. Thank you for allowing this review
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March 2023 by John Dixon
Great well informed service. support person was very friendly and worked to get the products I specifically needed to me with very little difficulty. I am now receiving my supplies at about 1/3 of the price I was paying. Thank you so much.
