Best Western Bradbury Inn & Suites is a hotel that offers clean, modern, and recently renovated rooms at a good price. Guests appreciate the comfortable rooms, which include a comfy chair, ottoman, desk, and beds, making it a cozy place to stay. The hotel stands out for its exceptional customer service, with helpful staff who often remember guests' names and go above and beyond to assist with issues, such as helping with a locked car or fixing breakfast problems. Many guests feel welcomed and at home, especially during special occasions like a wedding or a road trip stop. The breakfast options are praised for being good, with choices for those with dietary restrictions, including almond milk, gluten-free cereals, yogurts, fruits, juices, and hot items like eggs, bacon, and waffles. However, some guests have experienced issues, such as difficulty checking in late, unresponsive front desk staff, and room problems like a loud A/C unit, a moist feeling in the room, and missing sheets for the sleeper sofa despite paying extra. Despite these inconveniences, the overall experience remains positive, especially for those attending nearby activities at the George Fairgrounds or planning for future trips. The hotel’s friendly staff, clean facilities, and convenient location make it a popular choice for travelers seeking a comfortable and welcoming stay.
Exceptional customer service, clean rooms and hotel, comfortable room, great breakfast. Will continue to stay at Best Western on future trips
Rooms: The room has a comfy chair and ottoman, in addition to the desk & chair, and beds.
July 2024
Such helpful staff and some even remembered my name and called by my 1st name. I locked my keys in the car and they did not give up until they found me a hanger. I felt so at home there. My daughters wedding felt even better having a great place like that to stay.
July 2024
Nina was amazing went out of her way to make us feel right at home.went above and beyond on multiple occasions when we had trouble with the the waffle machine she quickly helped out and went out of her way to make sure we had a great breakfast! Awesome person awesome service!
Property Amenities: Express check-in, 24-hour front desk, Elevator/lift, Free breakfast, Fitness facilities, Safe-deposit box at front desk, Spa tub, Business center, Laundry facilities, Dry cleaning/laundry service
