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June 2025 by Gary Morton
Very nice and helpful customer service.
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June 2025 by Denise Hayes
New service sign-up was quick and simple!
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June 2025 by BiggMeke LovingGod
Horrible I miss XFINITY, was my feelings 2yrs ago. Now that Sparklight has taking over things are looking up. I'll be back with an update soon. Thanks for your Help Melissa
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May 2025 by Tashaunessy Reese
I was with Hargray for 2 years ago and then I moved to a community that did not have this internet access. 4 years later, I am moving and I return to Hargray because they were amazing the first time I had them. They were able to find my old account and see that I was a previous customer in good standing and waived my initial fees instead of making me a new customer. Still great service as they were four years ago.
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May 2025 by Ms. Shebah
Mr. Matthew Hortman is our life saver. He did the most thorough work any technician has done for us since becoming a customer in 2024. He found water in a wire and replaced it plus some other awesome techy stuff. We recommend him for the tough jobs no one else can do. My family and I are excited to have service that stays connected verses going in and out. Thank you Mr. Matthew for taking our call from another tech who was tied up.
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April 2025 by Brandon Rogers
Been using hargray for the better part of 3 years. The entire time I’ve had hargray I have paid for 1 Gb/s internet speeds. I’m lucky if I see a tenth of that and that’s when it’s functional. Which is only about half the time. It’s virtually impossible to enjoy an evening when my internet just randomly shuts off for 30 minutes at a time for absolutely no reason. My neighbors also have hargray but are not experiencing any of the same problems I have been and I’ve called and had several different technicians come out and try and figure out the problem and it will be fixed for all of two weeks and then go right back to the same terrible service as before. Be wary if hargray starts trying to expand and take over as the ISP in your area because you are likely to receive some of the worst possible connections that I have ever seen.
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April 2024 by S. Patterson
Brittany at Hargray provided quality customer service. Thanks for your assistance today.
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April 2024 by Angela Andrews
Sometimes the internet is glitchy
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March 2024 by b franco
Super easy to do a self install.
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March 2024 by Jeff Lasseter
Do you not even care enough about your own company to update the Daylight Saving time change on the Hargray Guide? Or will your company inevitably blame someone else for that too? Pitiful attention to detail. But it’s always some else’s fault. Then there is no public, corporate accountability.
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March 2024 by Mrs. Tan
Dealt with a Nasty, disrespectful, and rude technician that came out to fix my internet.
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February 2024 by Daniel Stanford
Everything about them sucks. Literally everything
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December 2023 by Chiquitta Thompson
I called to have my service restored. I informed the representative I still had my equipment. She stated I needed new equipment and she could not restore my service from the home office. She told me they were booked out until January, but she would call me back once she spoke with a technician about squeezing me in.I did not get the call back. I had to call to see if they were able to schedule me sometime soon.I was told the representative would call me back within the hour. She did… to tell me it would be six days before I can get service.Fast forward to my schedule service date. The technician informed us the equipment was fine he didn’t change it out and they could’ve restored my service over the phone.Needless to say this will be my only month with Hargray. You can send Windstream a thank you note for the referral
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December 2023 by cemon taylor
Unfortunately this will not be a 5 star review. I am a new customer and Hargray is the only internet service in my new area. I went online and saw a promotion for new customers advertising you could get 1000 Mbps starting out at $85 a month. When I called to get this exact same service that is still currently advertised on your website I was told that was an error and for that speed my monthly bill would be $156 before tax. When I asked the representative if they could honor the promotion I was told no. This is false advertising as it’s best. Being that you are the only provider in the area my hands are tied I have to get your service. I was offered 500 Mbps for $85 before tax, which I took. This speed is not going to be enough for me to successfully work from home, but $156 for internet is outrageous. Next I was told I could not pick up my equipment and self install even though the previous tenants had your service and there is nothing special the technician would be doing. After further research I found you charge an additional $50 for a technician to come out. This entire organization is a money grab. I hope and pray a new provider comes to the area soon, I would cancel my service with you in a heartbeat.
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November 2023 by Conrad Seymour
First I called about getting service. The rep charged me 55 dollars then when we went to set up the appointment it was not feasible for me because the work bankers hrs. Maybe set the install up before taking the money. After thinking for awhile I wondered if maybe I could pick up a box. So I called. Am yes you can. Maybe offer that option. Got the box. Installed it and no it doesn't work. So a tech comes out and he can't fix it. He has to have a duff tech come out. No idea when. Waited a couole days and no service. Called and they couldn't get ahold of dispatch to find out. Went to return the box on Saturday. Nope. Not open on weekends. Went on my lunch hr. Nope closed during lunch. Took off time from work to return and will mail me a refund. Never met a company so determined to put themselves out of business.
