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“Let me just share customer service is a rarity these days and Jacob who works at UPS on Pooler Parkway is the example of customer service. He was patient, personable and honest. If I could give him more stars I would. Thank you for making me and my moms day today ?”
“Every time I visit the UPS store the greeting is pleasant, and the representative is able to help me with my request right away. The service is great and the price is real. Thanks!”
“This specific UPS Store is phenomenal. The staff is so efficient and knowledgeable. It’s genuinely a pleasure every time I ship here. I hope that this store gets the recognition it deserves because they are seriously fantastic!”
“4/14/2026, As you can see i have been there several times! Please recognize the Staff. Kinetic, Anise, Mary. There has also times I've been there when a wonderful man was there to help. I've also tried placing more reviews, but some how I could not get them posted. They are so quick, knowledgeable, help, kind ...just awesome! I was there once and actually met the Owner. I told her about that awesome staff. I will drive that 20 minutes just to do business with them. It's a very busy store. They work Like a well oiled machine! Thank you ALL SO MUCH FOR ALL THE ABOVE AND BEYOND HELP YOU HAVE PROVIDED ME OVER THE YEARS!
7/12/25, Went to return a package. Once again, fast, knowledgeable, friendly. Thank you for all your help. A big shout out to Mr. ? I'm so sorry I missed your name! Including - Nalajie and Kinah.
ON 11/14/2024 I HAD TO RETURN. AGAIN, THEY WERE SO AWESOME! I RECOMMEND THE UPS PORT WENTWORTH TO EVERYONE, They were just awesome! Sorry, i didn't get the ladies names. But it was 11:10 am on 12/29/23. Great customer service...it included smiles and very efficient service. They also helped customers so nicely that needed technical help! A job well done ladies.
HAD TO RETURN AN ITEM FROM AMAZON TODAY 4/26/2024. MARY HELPED ME AND DID A FANTASTIC JOB. UPS I SURE HOOEVYOUR APPRECIATE YOUR EMPLOYEES!”
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“I come to this location quite often to return items I've ordered, as this location is closest to my house. I'm in and out fairly quickly, as I'm usually just dropping off a return.”