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February 2024 by Davin Taniguchi
Same old pet smart
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February 2024 by Lisa Snyder
The staff was very friendly when I picked up my online order, and they brought it right out to my vehicle for me.
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February 2024 by Betty Upchurch
Great place for your pet needs. They also have pets of all kinds, and also grooming.
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January 2024 by Nina Gomez
So first , MaryJane is so sweet ! Is an awesome employee !The guy who works in the live animal section is so rude . I understand when buying a new pet you need to be educated . Which is fine but he made me feel stupid and had a rude response and just seemed irritated.Other than that this pet smart is very clean and for the most part the employees were very helpful
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January 2024 by Michelle Gingrich
Always friendly
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January 2024 by Haley Harrell
Mr Eddie with the grooming service did a great job with my Millie girl. We will definitely be back!
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January 2024 by Judi Shoup
Great place to shop for your pets!
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January 2024 by Mark Halliday
Good stuff
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January 2024 by Ludmila Lugo
Good variety supplies, foods grooming services and veterinary services on campus
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December 2023 by Melissa Allen-cox
Great inventory
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December 2023 by Ellden Williams
My four legged daughter love this place.
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December 2023 by Ashley King
This is my second at the Pet Smart in Pooler both times I had an interaction with Eddie and he so professional and knowledgeable in his job. The associates are all very friendly and love what they do. The excitement to put bows in our Muhla hair warmed my spirit.
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December 2023 by Chad Oglesby
Always a pleasant experience. Friendly staff, the store is always stocked and clean, and they genuinely love any animals that come in there.
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November 2023 by Shannon Newsome
This review is for the grooming dept only. The only thing they are professional at doing is wasting your time. I had an appt booked weeks in advance and drove over an hour to this location. Upon arrival they spent a solid 30 minutes trying to find any reason they possibly could not to groom our dog. They ultimately turned us away because our vet could not guarantee she wouldn’t have a seizure while she was there. She has them so infrequently that she is not even under care for them. Even if she was, seizures are simply not predictable. There is nothing that indicates they won’t groom your dog without a vet’s guarantee while booking. NO vet can guarantee what will or won’t happen to the dog at an entirely separate business. They are vets, not magical fortune tellers. I also feel like this was a total waste of my vets time as this “new policy” of health guarantee is something no vet can offer. This dog is 9 years old and in all those years we have never once been turned away from a haircut for epilepsy at any groomer. I have a feeling even if she didn’t have this condition they would have found another reason. The whole experience was highly unprofessional. I will never bring another animal here for grooming and I highly advise other pet owners steer clear of this place for grooming services.
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November 2023 by Troy Morans
Grooming salon is horrible. TWICE my pitbull has been refused. First time they said he was too hyper so I waited a few months brought him today with trazodone. Then they said he was too sleepy. The manager there is racist and rude Julie the groomer apparently only likes little dogs big dogs she can’t do as she was scared, it took her 20 minutes to put his rabies vaccines in. She was clueless but yet everybody in the store was petting my dog and him walking through the store but yet he was so sleepy according to them, Will never ever go here again. Beware go elsewhere. I even waited to speak to a store manager but the salon Manager kicked me out at the store he was aggressive and rude.
