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July 2024 by Jeffrey Owens
Big improvement having ample clerks to check out customers.
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July 2024 by Bryce Wille
They need to fix their screens on their gas. They are so tented/sun damaged that you can barely or not at all scan their QR code.
I asked for a membership Card when I signed up and was denied and told to use the app. If you are going to force one way on your customers then ensure that your equipment is working properly, or that you have someone that has a card at the gas pump like the one in Spartanburg, SC does.
Anytime I have an issue there, there is someone with an override. Retrain or fix your equipment.
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July 2024 by Gina Chrostowski
Our dog locked us out of car, the keys were in the ignition and it was running. I asked an employee in the parking lot for help. No questions asked he was on the phone calling a locksmith and offered to pay. we didn't let him but the offer was above and beyond. By the end we had three employees helping us, including getting an umbrella for the locksmith.
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July 2024 by Anna Boldt
My friend and I were on a road trip from Tennessee to Savannah when a piece of wood got stuck in our tire and it started to leak. We needed to make it home which was 6 hours away and did not want to risk driving that whole way on a bad tire. We went to Sam's because I have a warranty for my tires there, but the staff were extremely rude. We were told there was no way they could fix the tire until away 4 days. The staff member was impatient, rude, and unhelpful. I was really disappointed when we make the payments to shop there, and pay for the autocare services. I was expecting to at least be treated decently, even if there was not availability. Walmart Auto care took care of us right away, and they were full with appointments also. I was hoping being a Sam's member would mean more as a loyal customer.
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July 2024 by Dennis Rivers
Spring sales haven't started yet. Nice variety
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July 2024 by vipul mistry
Everything under 1 roof! Excellent variety of materials, efficient service, in budget, in short - Very Good ??? Keep it up Sam's Club???
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July 2024 by Sarah Peterson
I usually really like shopping here, but I take issue when Employees take up the FAMILY Bathroom while mothers with children have to stand outside of it and wait. This isn't the first time it's happened, and I can't fit multiple kids into a regular stall in the women's bathroom.. Do Better
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July 2024 by Karen Raines
It was obviously busy today, but the employees did their best and were friendly.
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July 2024 by jessie alvarado
There's a bunch of lazy people working in the shop. They didn't want to do a tire rotation because you need an appointment because supposedly they're really backed up and there wasn't a single car in any stall for over a half hour.
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July 2024 by David Leiva
Looks like little by little everything start to go bad , the cafeteria now doesn’t make tea anymore then no more supreme pizza and now they never have yogurt, just know won’t be there to find out what’s next..
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July 2024 by dennis brown
This is the ONLY Sam's I've been to in the southeast that makes you give them your keys. I'm not a child it's 102° and I don't need someone to hold my hand while unloading my truck.
Extremely disappointed in this setup. Plus the 2 times I've been here they don't want to unload me and they are at break or lunch. Very disorganized and the lady at the window is one of the laziest meanest women at any Sam's store BAR NONE !
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June 2024 by Jason Watkins
A line 20 buggies long and all of them full and you’ve got ONE person scanning. We’re lined all the way back beyond the checkout lines near to the restrooms
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June 2024 by Jaleesha Wetherby
I love to do all my main shopping at sams. We drive out at least once to twice a month to stock up.
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June 2024 by Jesus Velez
The associates were very helpful helping find what I was looking for. Check out was fast and convenient.
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June 2024 by Danielle Amos
This is the rudest SAMs Club I have ever been in and was treated terribly multiple trips. Employee in the clothing department physically poked us and yelled at us for looking at clothing. She continued to be rude the entire time we looked at clothing until we finally had to walk away. ?