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February 2024 by Fanchon Harris
I called in my prescription to be filled and I received a time to come pick it up. I also received a text message stating my prescription would be ready by the same time but once I arrived to pick up my prescription the cashier told me that my prescription was out of stock. I never received a call or text message stating that. I suffer with migraines and I need my prescription. This is totally unacceptable. I still don’t have my prescription filled yet.
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February 2024 by Denise England
Very rude pharmacists very unprofessional. I stood at the counter waiting for help while they were eating and discussing candy no one else at drive up window not even busy finally asked what I needed told me I needed to handle my issue they would not call other pharmacy and transfer my meds even though there fax machine wasn't working. I had to call and tell them to call cvs. Not sure why they could not pick up the phone. One was faxed over but yet one was not. And this is why I switched after 22 years. Rudest people working there now and LAZY
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January 2024 by Shanna Norris
I bypassed the over the phone experience of how they answered, but this interaction in person was unbelievable. I called to ask to see if my children and I could get our flu shots from them to save me driving to base, I was told yes, even gave them how many people to be exact. I get there they looked dumb founded and lost, then proceeded to tell us how understaffed they were with no aid in coming up with a resolution for the situation. I then offered that half of my family got the shots and the other half later they still looked lost. Take the "Walk-ins are welcome!" Sign down and just say if you could please make an appointment so we could stop filling prescriptions for a minute to aid others in getting the shots. This was a bit much....I know we all get overwhelmed at times but decorum and proper communication is everything. I think it's time we all revisit.
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November 2023 by Errin Revelle
Pharmacy Clerk Staff is very rude. If you do not like helping people who are sick or need meds perhaps find another career path. Getting an attitude because you are out of amoxicillin for a child’s ear infection and we ask if there are other pharmacies in the area that have it in stock and you catch an attitude like I’m disturbing your day when I have a 6 year old with fevers and in pain! Do better CVS before you meet the wrong customer one day ?? ?
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October 2023 by Matt Ensley
Terrible location. Nasty attitude and lying about goodrx prices. I confirmed prices on website however this location lied and wouldn't show me the screen and the numbers they were showing. DO NOT USE THIS LOCATION. They are just rude and nasty
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September 2023 by Brandice Mathews
This is the worst pharmacy I have ever in my life had to deal with. The customer service is the worst. I hope Brent Thomas the pharmacy manager does something soon because I don't see how they continue service at this location. They have you standing there forever just to come to you with a attitude. There is a younger black girl ( couldn't get her name ) who attitude is so nasty I don't see how she got a job working in a pharmacy or any job for that matter. I watched her be rude to another customer asking about his medication. Another staff member had to come toassist her. If you can find other place to get your prescription I advise you do because I left there with no clue when my medication would even be ready. Once I pick up I will not be coming back.
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July 2023 by Regina Mongo
Horrible service. Employees are not helpful. Would give 0 stars of I could.
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May 2023 by derek thompson
Trash pharmacy!! Unorganized and unprofessional. CVS corporate please pay attention to bad reviews on this location and take action!!!! This is a horribly ran location and needs attention!!!!!!
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January 2023 by Julia S.
The staff here never fails to impress me with their friendliness and overall customer service. The store is always clean and well-stocked. I get all of my prescriptions there, at the drive through. They are situated off Hwy 21, and with the ongoing construction, I feel like they're sort of at a disadvantage. The entrance to the parking lot is at the back of the building, which is sort of strange to me.
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January 2023 by Non Yabusiness
Lots of problems here. ..the male pharmacist is very friendly and understanding of people's situations..however the African American woman pharmacist not the techs..the pharmacist is extremely rude and judgemental.assuming people are up to no good just bc they are on a controlled substance...some of us got injured and can't help it then we switch to medicine to get off the vad stuff sge still assumes..Also they are never ready..they told me my prescription would be ready in 1 hour .I wait 2 hours then sit on drive thru for 30 mins .still not ready..they tell me 15 minutes..I leave for 30 min. Still not ready..sit in waiting room additional 30 minutes . Still not readymmmlike don't fuxking lie .
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December 2022 by Mallory Cabe
Absolute garbage pharmacy. The last 3 prescriptions that I attempted to have filled, were never filled without any notice that they were unable to fill them. The most recent visit was following an ER trip for my toddler. A written prescription from a Children's hospital, The prescription that we need should have been filled same day. If the pharmacy is unable to fill the prescription in a timely manner, then they should at minimum advise the consumer, I would have gladly taken my prescription to a pharmacist that is capable of completing their basic job function.. if you need life saving medication, do yourself a favor and drive the extra 3 miles to Publix. This pharmacy needs to be investigated by the State of Georgia.
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November 2022 by Barrington Brown
The female who worked the prescription area on October 30th 2022 between 10am and 12 noon is a ruthless animal and shouldn't be allowed to work in no shape or form in assisting the sick. She should only be allowed to work with animals since she is one.
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October 2022 by Cheri James
Utterly the worst pharmacy and customer service. I can hardly believe that they are even in business at this location. The techs are utterly the rudest and incompetent. Likely not their fault, because they seem like they have zero training prior to serving customers. There’s only been one male who was nice, the rest don’t stay from one month to the next. I don’t know why they can’t keep employees but it is just terrible here. I keep putting up with it because I don’t want to drive farther but I’m pretty much sure it would be worth the extra effort at this point.
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October 2022 by Patti Horton
Got the run around for two straight days about my medicine being out of stock . First I was told there was a state wide shortage then the pharmacist proceeded to lie to me and tell me that he had never spoken with me before . Terrible pharmacy !
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September 2022 by samanthia lanes
I will never buy anything from this store ever the staff is prejudiced and would not give me the help I need
