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March 2024 by Matt Gallagher
Order for delivery. After an hour and 10 minutes call and they said the food was out for delivery. 45 minutes later I call and spoke to the boss( maybe owner) he was very rude. And was like we can cancel your order. I live maybe 5 miles down the road. Food then showed up 5 minutes later and was cold. I asked for some credit and he said no. Never again. You Fooled one once
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March 2024 by Logan Warren
Delivery Guy is amazing, customer service is horrible. Spent 60 dollars on pizza, hair in my chicken Alfredo pizza and then they put arugula, lettuce on my Margarita pizza instead of basil. They refused refund or credit, and refused a re-delivery. If you want to spend 60 dollars on a pizza with hair, I would suggest going this restaurant. Would give 5 stars if they had a non-compliant with health and safety food handling option on this review site.
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March 2024 by Lastname Firstname
Hair baked into the cheese on the pizza, and arugula lettuce Instead of basil on the margarita pizza. Delivery guys great tho.
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March 2024 by Myka Winn
Placed an order at 7:54, just got it at 9:21. I called 15 minutes ago and they told me it was three minutes away. The pizza is cold now. The girl on the phone was nice but the fact that I had to call twice and then not get accurate information is ridiculous.
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February 2024 by tammy stoshak
Ordered a large supreme deluxe pizza and garden salad for delivery to our hotel. This was recommended at check-in. Was told it would be delivered within 40-60 minutes. At 75 minutes, we called and were told it was on its way. The delivery arrived 10 minutes later. The pizza was cold, and there were no forks for the salad. The pizza taste was fair, and the lettuce was wilted.We would have rather been told 1 1/2 hours for delivery and had warm pizza!
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January 2024 by Rob Waters
The Pizza is very good. Great amount of toppings on the pizza and sauce.
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January 2024 by Angela Carter
Mostly the food is delicious. Some nights are not as good as others.
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December 2023 by Jasmine Lincoln
While they have a small store, they pack big flavor into everything they make. Well worth the money spent, and absolutely a huge step up from store bought or big chain pizza places. May I advise the cheese sticks and a large pepperoni pizza for anyone trying them.Vegetarian options: There are tons of vegetarian options and you can customize some of the non vegetarian options to suit your eating preferences.Kid-friendliness: This is a picky eaters dream. There are tons of options for adults and kids. The cheese sticks are amazing and they even have chicken tenders and cheeseburgers.Wheelchair accessibility: There is a shallow wheelchair ramp right up to the store front doors.
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December 2023 by Tony Maida
I ordered delivery at 927 pm, as I write this review it is 1043 pm and the pizza has yet to arrive. I did call right before they closed at 959 pm and was told the driver picked up the order 5 minutes ago. Did the driver eat my pizza or make a pit stop to smoke up? DO NOT ORDER DELIVERY FROM THIS RESTAURANT IF YOU ARE HUNGRY AND HOPEFUL...you will only taste disappointment. Thank you, Romanos, for your commitment to service excellence. Such a great experience that I'll never forget.Stave your disappointment and just order from Stoners Pizza, much more reliable and they actually trust Door Dash drivers so you can track your order as opposed to an actual stoner who will eat your pizza instead of delivering what you paid for. Great job, Romanos! When will you actually do something about your negative reviews as opposed to your defensive responses before going out of business?
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December 2023 by Kaysee Cron
Chicken finger platter, chicken piccatta and a cheesy bread. Took over an 90 minutes and when it did come it was nasty. Chicken piccatta was so salty and sour. I could have poured an entire jar of capers over boxed penne pasta and had better luck. None of us could even stomach another bite. Chicken fingers were overcooked and underseasoned. The fries were undercooked and overseasoned with enough ground black pepper for 4 batches of fries. The cheesy bread was so salty my kids spit it out. This was a waste of $40.
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December 2023 by Jaws
Ordered delivery at 6:48 on 14 November, heard nothing until we called at 8:54. Told us there was a mixup in orders, they knew this, but never contacted us to notify it would take longer. By the way, they still had our order at their location. I know this because they said they could still deliver it.1st impressions mean something, and this was a TERRIBLE first impression. By the way, we only live 3.3 MILES AWAY!
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December 2023 by jessica H
Food was decent better than any other local pizza stops. Chocolate cake was delicious. Food was ready late but good.
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December 2023 by Eric Halligan
I have been ordering several times a month from here. Tonight, I ordered three pizzas for pickup. When I arrived, two were done, and the third wasn't even started. I waited roughly 15 minutes for the third pizza, and the other two just sat out on the counter. I watched several other orders come out and leave while I waited. There was no apology or explanation, and the two staff members just stood in the back talking. I now have one hot pizza and two cold pizzas. I'm not going back anytime soon. It's a shame, but the subpar service ruined it for me.
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December 2023 by Chris Campbell
Absolutely horrible! Ordered delivery and dropped 100 dollars on food. The sausage and pepper pasta was nasty and had barely any sausage after I paid for extra sausage. The calzones might have been good if they cooked the vegetables. Would not recommend this place to an enemy!
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November 2023 by Latasha Caldwell
Their food tastes great. We have picked up orders and ordered delivery numerous times. Customer service is excellent.
