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February 2024 by Bernadette Herman
We were fortunate to be helped by Brandon S. at this T-mobile store. After spending an hour at another store only to find out they didn’t have the phone we wanted, we were told to go this store.Brandon was professional and friendly from the very start. He answered all of our questions and we were able to walk out of the store with new phones and a new plan that helped us. We are actually saving money now.If I could have given this 10 stars 8 would have. We are not tech savvy but at no time did Brandon make us feel inadequate. Thank you Brandon for being such a joy.
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January 2024 by Logan Eugenes22
Leaves something to be desired!
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November 2023 by Rachael Gosetti
We had a great experience at this store today. I came in to start a new line and get a new phone. That’s a two hour process and I had my 4 year old with me. Darowe took great care of me and my phone needs while Unique kept my child busy the entire time. Exceptional customer service.
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August 2023 by Kimberly Brianna
After a horrible experience at the Pooler location to get a new phone, I called this store to see if they could help get me a new phone. The manager assured me that they will help get a new phone and apologized for my last experience at the t mobile store in Pooler on behalf of the T mobile cooperate brand. When I walked in I was acknowledged right away and by watching the other customers get serviced I could tell that they take pride in their jobs. All I saw was smiles from the other customers so I knew I was in good hands. The customer service was OUTSTANDING! night and day from the Pooler location. I walked away extremely happy with my new phone. For now on this is the T mobile store I will be going to for now on. The extra miles to drive is worth it when you know you’re going to be taken care of. Thank you gentlemen so much!
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June 2023 by Felishia Rawls
My daughter came into the store today and they lied about be closed, I sat outside and watch people come in and out. I will gladly take my business to the one in Rincon. If you are closed make sure you lock the door the next time.
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March 2023 by Hello Gege
I want to give a special thank you to both Jada & Keke for being so patient and sweet with me during my visit in for my broken phone. They went above and beyond to make sure my issue was handled and that I as a customer was satisfied. I truly appreciate them being so amazing and kind to me! I will choose this location every time over the one right by my house for all my future phone matters! Thank you again:)❤️
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December 2022 by Jayden F.
Best T-Mobile in the area. The staff was kind and very helpful. I was helped by Jay and he is the greatest, most wonderful person there.
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October 2022 by LATIA McDaniels
The employees don't take their jobs seriously, and seem extremely reluctant in helping customers. Everytime I have come here, employees are playing games, or dumping off customers, as if the customer is burdening the employee.If you can tolerate the drive....just go to another T-mobile store that may be a little further out than this location.
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September 2022 by Bernard Thomas
Tequoyah was so helpful to me. She took her time to break the policies down Showed me ways that I can save and at the same time gain the necessities that I needed especially for my business. I commend her on her professionalism and how she addressed the matters punctually. I'm very comfortable with the transition that I made and since I live in this area this store will get 100% of my business to come, especially as my personal business grow. I admire the fact that you all hire people who would take an interest in others people's welfare. This is what I saw in this young lady. My problem has been resolved.
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September 2022 by Mimi Love
Love this store ! Super helpful and clean ! I’ve never had the greatest experience with T-Mobile but Jada made my visit great ! I’m definitely coming back!
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September 2022 by Tianca Tolbert
I was in this store about a couple weeks ago and had a really good experience. The guy named Aamir was really helpful, he answered questions that I had with knowledge. He had very good customer service skills. I will be returning to the location.
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September 2022 by JACQUALINE COLEMAN
I've visited this store three times. I'm from out of town and found the friendliness of the associates and their knowledge of equipment and services were very professional. I met a young man , Aamir who assisted me with my Samsung watch and with adding services to my account. Will visit this store again.
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August 2022 by angel day
I went in to get help with starting a new service and getting a new phone and Mrs Jaida was extraordinary with helping me. I'm not to smart when it comes to these things and she did a great job explaining everything to me. I definitely will be coming back in the future if she is there for upgrades and etc. Tha k you so much for your very wonderful work and personality. You are Def the VIP
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August 2022 by Marathon Jones
Went in, asked 1 million questions and Aamir and Jody were more than willing to answer every question. I brought a Gateway Wireless router and they did a fantastic job with getting me setup with my business account. Way better than Verizon. WAY BETTER. On top of 55$ a month/unlimited data and no money. Insane. Aamir/Jody thank you for making my purchase quick easy. Not mention 55$ a month and unlimited data. Get these guys help, you wont be disappointed.
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August 2022 by Diamond Parland
It’s sometimes hard to find good customer service with younger representatives. Tequoyah (I hope that’s right) was very kind and patient with my dad. He’s on the elderly side and sometimes I don’t even know exactly what he want. She took her time to assist him without seeming frustrated and that’s the type of service I look for everywhere. You are greatly appreciated Tequoyah, KEEP UP THE GOOD WORK!!
