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March 2024 by Claudia Chonko
She was friendly and helpful.
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March 2024 by BRENDA J. SANDERS
Knowledgeable staff, friendly and personable.
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February 2024 by Vanessa D.
I Came Into UPS To Fax A Whole Bunch Of Papers Off & Brandy Made My Day. First & Foremost, Every Employee That Was There Were Very Welcoming & Overall Amazing.Brandy Is Awesome, Attentive & Knowledgeable. She Made The Process So Smooth. She Even Gave Me A Courtesy Call To Let Me Know That The Fax Went Through & Also Sent Me A Picture Of The Confirmation Since I Was Too Far & Wouldn’t Be Able To Double Back For It. Overall My Experience Was A 10/10 & I Would Definitely Be Doing Business With Them Again.
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February 2024 by Harry Grooms
Very nice and quick service
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February 2024 by Sunday Ferrante
The person was very helpful and polite. So refreshing to do business with a pleasant person.
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February 2024 by Ra M
Everyone working here are greatly helpful and kind!
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January 2024 by Yolidia Osbey
On today, 1/26/24, Anise (if that is their name) who was at the store during the closing hours, took it upon themselves to close the location early and disconnect the phones from receiving incoming calls. My sister arrived to send me an important package and the door was locked at 6:57PM. This location closes at 7PM. She also stated she had shut down all systems except the in-store kiosk for pre-paid labels. This is unacceptable and I’m not sure what manager allows employees to close the store and stop serving customers ahead of the posted store hours. I intend to continue escalating and would appreciate a follow-up to this complaint.
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December 2023 by Deborah Rushing
I did a review for the store on Thursday the 29th. Those ladies were awesome!! I wanted to apologize for the typos. I was in a hurry and obviously didn't proofread it. However, I stand by every comment that I made. Too my amazement they replied to my comment! That's the first time any company has done that!!! Thank you ladies. Have a wonderful New Year... will see you again for sure. Blessings to All of You. UPS is lucky to have a staff LIKE YOU.
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December 2023 by Deborah Rushing
They were just awesome! Sorry, i didn't get the ladies nsme. But it wss 11:10 am on 12/29/23. Gereat cusyomer service...it included smiles and very efficient service. They also helped customers so nicely that needed technical help! A job well done ladies.
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December 2023 by Ashley Jopling
Anniese was excellent!! She was friendly, patient, courteous, efficient, and knowledgable!!All traits that are great to see, especially at the workplace (unfortunately not all establishments have employees with these qualities) Thank you Anniese.. you were wonderful!! ?
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December 2023 by Brandon Miller
I went to return some packages and was greeted by young lady. She was so sweet so kind and patient. I always have a good experience there but she did an exceptional job! Christian thank you for being so kind today! I hope she is recognized for her awesome customer skills!!
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December 2023 by ahmed baddour
5 star to Patrice. Super sweet.. I was in and out. We had a 30 second chat about life .. smiles and all. Thanks for your kind energy .
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December 2023 by Brian Garfield
Always a great customer service experience. Love both ladies energy and assistance. Keep grinding ??. B.G.
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December 2023 by Geo Santiago
This UPS services are pricier than the Pooler location. Best to do business at the Pooler UPS.
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October 2023 by Kee Thomas
I walked into this location with hopes of being able to track down a package that was attempted for delivery that I missed. Although I knew it was a stretch for them to find my package for me to pick up the same day, Mary made that happen. She could have simply tracked my package and informed me that they will attempt to redeliver on Monday, but she made calls, tracked the driver down and I was able to wet up with him to get my package! She went over and beyond for me to receive my package ! She did it all with a smile on her face while still helping other customers! I am beyond grateful for her! Thank you Mary !!
