Advance Auto Parts at the Powder Springs location provides automotive aftermarket products and free store services. The store offers leading brands and free services including battery testing and installation, wiper installation, engine code scanning, and battery recycling. Customers can save by signing up for the Speed Perks loyalty program. The store receives consistent praise for its helpful and amazing customer service. Staff members are noted for moving quickly, listening to customers, and showing care and empathy, often improving a customer's difficult day. The team, including both women and older employees, are highlighted as heroes who ensure a great experience. Specific mention is made of a store manager who goes above and beyond to make customers happy, transforming a stressful visit into a positive one. While younger staff are acknowledged for computer skills, the overall service leads to appreciative reviews for the helpful and caring team.
Great customer service! The staff was friendly, knowledgeable and personable.
June 2024
People were friendly, and they were helpful at getting me everything I needed to purchase a battery for my car. They loaned me the tools to install it. They do install your battery for you if you choose.
May 2024
Well u talk about emergency my friend truck caught fire in parking lot smh and the employees came to our helping hand ??
