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July 2023 by L S.
It was a minor repair on the drivers door of my Chevy Cruze Eco. The paint looks good, but in the process they triggered an engine code the next time I drove it. When I brought it back to ask about the code they cleared it so that I couldn't take it to a dealership to diagnose. I'm also getting much lower gas mileage since the repair, and also got an alarm system error, so I think they messed something up in the electrical system. When I talked to them they were always friendly and courteous. That said communication during the repair was lax and it's very difficult to catch anyone when calling, always voicemail. It would have been great to get text updates on the status of the repair. EVERYTHING including my mirrors, radio stations, seat height had been changed/reset the only thing not reset was my bluetooth connection. I have since found out that they forgot to tighten the negative cable on my battery when my car wouldn't start, and they stole my spare donut tire, and I contacted the manager and they take no responsibility. I should have checked BBB first, they already had complaints.
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May 2023 by Kantrela P.
This is my second time with Candy Apple Custom, each time has been a great experience!!! Highly recommend!
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March 2023 by Tambrey K.
If I could give no stars I would, I brought my car here because the insurance gave them as an option figured they were good because they have so many good reviews but they did not fix my car correct. The bumper was supposed to be fixed but when I got it back it was still cracked the man from the shop told me he was going to order it and change it out and it's been a few weeks now and nothing I've called and was supposed to get a call back and nothing . Not only that but I found a scratch on the passenger side that was not there when I brought it in . Insurance don't want to do anything because they said it was completed. In my opinion I would not choose this location for anything.
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January 2023 by Chance S.
Very disappointing experience. Candy apple customs powder springs had my brand new car of 1 week (no fault accident) for 32 days and 4 rounds of me coming to pick up my car after being told it was completed. Every update for the vehicle I had to call and get myself. Only calling days after the day they told me it would be ready each time. Shae the manager told me after the first round of issues with the car he would personally see to the quality issues. The third and forth time he still took ownership of all issues (which I have documentation of) and proceeded to berate me and storm off in a tantrum. The first time I followed him and practically begged him to do what was right and fix my car which he agreed however, the second time he did this he stormed off and called the police so they would come and tell me not to come back even though i was simply asking him to do the repairs he charged me for (IN THE VIDEO YOU CAN HEAR ANNA THE ESTIMATOR TELL SHAE TO GO INSIDE AT THE END). Anna stayed outside ant talked with me after this. I only videoed Shae (THE MANAGER) because of how he acted in our last interaction (AGGRESSIVE, RUDE, TANTRUM LIKE BEHAVIOR). Final result was a damaged mirror that was supposed to be new, overspray, cracking paint that was not applied properly, scratches from over cleaning trying to get overspray off, damaged windows, and repairs on estimate not completed.
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July 2022 by Lane T.
My family has taken many cars to Candy Apple and everytime they give fast, excellent service. I just got my Infiniti back after about 2 weeks of repairs and it looks brand new. Bryan helped me out a ton throughout the process and was even nice enough to help me save some money at the end. Great place to take your car!
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February 2022 by Irma O.
My car had a recall and they took care of it since they're Honda certified. They did a wonderful job (you can't even tell they changed anything) and delivered my car to my house. Brian was a pleasure to work with. I definitely recommend Candy Apple Custom! My hubby wants to take his car to them now.
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August 2021 by Chris Dalton
friendly and customer oriented
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May 2021 by Carmen Flowers White
Tyler and his crew did a fantastic job on my rocker panel paint and install!!Highly recommended
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November 2020 by Maurice A.
The team did a amazing job on my truck. I want to extended my thank you to Tyler and the entire team. Your professionalism and craftsmanship are top notch!!!!
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August 2020 by L R.
Candy Apple Custom did a great job on my vehicle after I was hit from behind. They replaced my bumper very fast and communicated with me along the way. I was pleasantly surprised when I picked up my vehicle and it was shining brighter then when I had dropped it off. They detailed my car as a finishing touch!I would recommend Candy Apple Custom to anyone that needs to have body work done on their vehcile.
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August 2020 by Delores Evans
They replaced part of bumper on my 2012 Escape, did super job were friendly , professional and stayed in touch with me thru it all, they had my car for a week, Really recommend Candy Apple Custom!!! Great place
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July 2020 by Martha B.
I had an appointment and they were very prompt. The staff was very friendly and courteous. They ended up needing to order a part, but I was able to come back the same day and have it installed. Extremely good service.
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June 2020 by Cindy Hunt Ingram
I just picked up our 2013 Silverado after body repair. during process they had the truck 1.5 weeks, it's good as new. I was kept updated on all aspects and treated with kindness and professionalism. They even washed it. High recommend Candy Apple Collison
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March 2020 by Corey J.
My car was involved in an accident 20mins after i purchased it, CAC already fixes my jobs cars so it was a no brained to give them my personal business. They are extremely friendly and have an amazing sense of urgency. They also are great at keepin the customer involved through the whole process thank you to the ENTIRE TEAM AT CAC.
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September 2019 by Mary Bragdon
Oh my Gosh these folks are beyond amazing. I took my little red convertible to them and now she is just stunning!! They are the best people, so kind, and understanding and they notified me each and every step of the way. I couldn't have asked for better people, service or work done on my car. I honestly cant recommend this shop and the staff enough!!!
