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May 2023 by rodney johnson
I was just searching the phone number to call and check on my storage and ran across the previous review. I think the previous person has one of the other places along Powder Springs road/r.d. Sailors. Powder Springs self storage has been nothing but great, And the ONE not multiple employees has always been helpful and great. Never have i ever smelled any drugs and she is always in the office. And i have stored here for years and never been on a contract, most storage places are month to month. P.S. self storage is great, and i feel that my stuff is safe and secure.
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April 2023 by RukitoMikuTochi
As majority of others say, this Storage unit is Genuinely scamming people through Unethical Business practices.apparently you cannot vacate a unit, on the day that it expires, without paying for the rest of the month, full price, even if you're actively vacating it.I've been using this establishment for nearly 4 years, and whatever change they had along the way, Employment roster especially, has decimated their Good Business, into something Vile for the community.Besides hearing from a woman threatening me, that they'd remove my items if I didn't pay in full, as if I've been an awful customer not paying. This disgusts me! I've paid 1 day in advance since getting the unit, and the unit wasn't even decent Quality compared to most others. I was threatened further soon after the first threat. after asking if I still entered the property, to retrieve my belongings, the Rude woman proceeded to even curse at me, quite literally threatening to have police "take me away"Their integrity as a business has completely died, and it's absurd how they handle business like a Rebellious Cheerleader or Prep/Valley girl. If she had been chewing gum, I swear, I would've cancelled on the spot.I've already had my Padlock broken, and had to replace it. In fact, my original padlock, was still left near a fire extinguisher, cut cleanly. The front office had absolutely no Knowledge, even though there's cameras everywhere. Either an employee did it, or someone attempted to while they ALL went "On Break" Doing drugs. (It reeked, it always reeks here!!!)I'm just surprised nobody tried to Steal anything yet, maybe because I have a ring doorbell inside to monitor it, facing directly at the door. It's also had 2 warnings so, I'm genuinely just waiting to get that 1 notification and need to have police settle this dispute until my Unit Expires in a few short weeks.I've also consulted with my lawyer, and we both agreed, it wouldn't be worth taking this to court with such a business that has no care or concern with being abrasively callous. it would be a waste of money. The best I could try for, is Negligence.
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April 2023 by Kaity Yac
The owner of this unit is extremely unprofessional. Unfortunately, I have to share this experience online so others can beware of the dishonesty amongst this facility. We won a unit online and it specifically states you only have 48 hours to remove items out of the unit. We informed the owner of this at 11am when unit was won and she stated we cannot come to the unit until 48 hours after purchase because we were “too late”The owner is very unprincipled. Rude, short with you when you ask a question or have a concern. So 48 hours pass and we finally start to pick up items from the unit. We informed the owner that due to the delay she caused for us to pick up our items we were not going to be able to pick up everything. She stated “that’s ok I will just keep your deposit.” We then mentioned to her that our account can be penalized if we do not get everything.” She came back and said “don’t worry I will not report your account.” Come to find out she did report us for failure to pick up all items in 48 hours. With that being said, the owner is Untrustworthy, dishonest, unprincipled, and a scammer. Sad to say. I hate to knock anyone’s business but you cannot run on dishonesty.
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January 2022 by Kimberly Sea
This place offers very fair prices and quick service when I need it/make a call! I recommend :)
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January 2022 by Martha’s Guitar channel
AMAZING service, AMAZING price, the employees are so nice, friendly.. make sure everything is right, and treat the customers with care.
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December 2021 by Kascidee McVey
Really great service along with polite employees. Have stored extra belongings there for a while, they have great pricing. Would recommend this business to anyone looking for extra space to set aside items not in use. Will keep returning!!
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December 2021 by Bev Randall
Professional staff that met all of our expectations and more. They were able to handle all of our storage needs and very reasonable.
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December 2021 by Kiyla Johnson
Horrible experience. If I could have left 0 stars I definitely would have done so. Very rude staff. She does not need to / know how to run a business. I paid extra to go else where. They would never get a dollar from me!
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December 2021 by BigBoy6s
Great storage facility to use, been using them off and on for a while and new management there is great now and I can see a big difference. New management is Very helpful prompt, and knowledgeable when I had questions!
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December 2021 by Shauntell Johnson
Very rude staff and unprofessional!! Would not recommend to ANYONE.
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September 2021 by Christina I La'Rue
They have really good deals
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February 2020 by Eddie Harley
I do business there often it's a great place to store and very kind staff and manager I recommend anyone to go there .
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February 2019 by Cindi Bender
I have used this place for 10 years on and off but when they had the fire in the units across from ours the units never got fixed - yes they are cheap - no they do not answer the phone - pay on line so you do not get charged a late fee but the place is continuing to run down and the grounds around it are unkept - will be closing it by year end - 10 years ago when I moved my father in with me it was nice and kept up - now my son uses it - sub standard but ok for a small storage place - hope new management cares more then the last people because they were rude to say the least
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November 2018 by James Mack
A great staff
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September 2018 by James Facemyer
We store a lot of our junk here, easy access and a fair price. Thank you for providing us a great service.