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January 2024 by kim martello
experience was perfect. Truck was fixed properly and runs like a new truck. Definitely will be using them again. Great Job!!!!
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January 2024 by Vincent Brunson
Scheduled for a 8:00 appointment, I arrived on time, they had my truck back in less than 5 min of my arrival. I was quoted a 30 to 40 min time frame to fix the recall items and by 8:35 the technician was done. The employees behind the counter are very courteous and prompt with the paperwork.
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January 2024 by Candace Anderson
Jordan and the team are always so helpful and kind! They always get me back on the road quickly.
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November 2023 by regina simms
My 2016 Jeep Grand Cherokee broke down on 75N and was towed to this dealership for repairs on a Friday afternoon. They diagnosed, fixed and had me back on the road in couple hours time. Reasonable price for repair work, very knowledgeable and kind staff. This is not a large dealership but definitely worth checking them out for whatever you need.
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November 2023 by Donald Sanders
I enjoy bring my Jeep to have it serviced at Cass Burch. The people in the Service department make you feel at home. They let you know what your vehicle may need checked on with no pressure to have the work done. Always friendly and eager to help
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October 2023 by lewis whetsel
Everytime I go to this dealership the staff greets me as soon as I get out the truck, and long as I'm there everyone is friendly and courageous and that makes you want to stay there after they finish serving your vehicle I have never been to another dealership like this one, keep up the great work team.
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October 2023 by Ervin Retamar
Very good atmosphere Everybody is really Friendly. Great job done on my 3500 dodge ram. Definitely recommend If you're in need of work done your vehicle.
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October 2023 by louise suggs
Very good place to take you car and have it serviced. I am very pleased with the care I received.
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September 2023 by Ryan Bodge
Cass Burch in Quitman Georgia is MY dealership. We've purchased multiple vehicles from Chad all with great experiences, feeling zero pressure and 100% confidence in our final selections. It took me 9 months to finally make my decision on my most recent purchase and I couldn't be happier. Regardless if we are at the dealership for routine, unscheduled maintenance or to purchase a vehicle when we see GM Mr. Bobby he always takes a few minutes to say hi making us feel like we are the most important thing at that moment. Despite waiting until the last minute before a recent road trip I needed basic routine maintenance done and two recalls addressed. Service Manager Jordan squeezed my truck in quickly and got it taken care of. As I am sure the other service managers are great, Jordan is MY service manager and her hard-charging, honest and polite characteristics are greatly appreciated. - R. Bodge
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August 2023 by Theo
best dealershipgreat salespeoplegreat managementgreat customer serviceeverything you want in a car dealershiprecommend highly
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June 2023 by David Almy
The members and management were great in helping resolve a three year old error and taking care of the customer. No one could access the system on any end (dealer, manufacturer) to fix errors like I had on my truck. The dealer sold it to me new with a 36 month 360000 mile warranty. However, they had also placed the vehicle in service one year prior, reducing my warranty to 2 years. No one told me that until I brought my truck in for an issue. Luckily for me, the management worked with me an helped come to a solution for the error. Again, the team were very nice and helpful, just a flawed process. But I will definitely work with them again for my next truck purchase.
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June 2023 by Hester Guest
The employees at Cass Burch Chrysler Dodge are always kind, considerate, and professional. They service my car in a timely manner and always do an excellent job.
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June 2023 by L A
I drove from Albany to get the Cass Burch experience and I was not disappointed!! Ramiro went over and beyond as well as the finance manager. My daughter drove it like she stole it ? thanks again Cass Burch Quitman!!!
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June 2023 by Stacy Pena
I had a great experience. Super friendly! Got me in on a short notice.
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April 2023 by john bastin
I have always wanted to do business with Cass Burch in Quitman Ga just based on the radio advertisements. Seems like a business where customer service is paramount. I am looking a purchasing a Jeep Gladiator. Tried to call twice today, no one picked up the phone. Was not even given the opportunity to leave a message. Did an online inquiry, no one has gotten back to me. My only contact with the dealership was the online text messaging. Not my idea of good customer service.
