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March 2024 by Chris Menzies
Again, this facility in Register georgia failed to deliver a priority overnight package. Claimed no one was home to accept which is a lie!!! We were home all day waiting. I just think the driver was to lazy to drive the 20 miles to our house.I called customer service and was told that the package was ready for pickup. They really don't want me to go to the warehouse to pick it up, I will unload on those idiots! Waiting for a call back to let me know when I will receive my package.
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March 2024 by Cathy Williamson
This place is great. They are very knowledgeable and helpful. Would recommend.
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October 2023 by Chason Collins
Same as the other reviews about this place. They simply DID NOT deliver my package on time and claimed they attempted too. We were home all day and no one came to our door. This facility is not doing a proper job and customer service is no help at all.
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August 2023 by Tman Wheeler
I paid for overnight shipping and my package was to be delivered on August 1st. On on the 1st it said it was out for delivery and was scheduled to be there between 11am and 3pm.then it said 5 pm and then by end of day. No package was delivered and it went back to warehouse. Same thing on Wednesday Thursday and now Friday but when I called they said rest assured it’s scheduled to be delivered today by 5 pm. What a joke my car is broke down and I’m waiting on this part horrible company FedEx.
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August 2023 by Kimberly McIntyre
Absolutely rude and unhelpful in the shipping center, and our regular FedEx driver out of this center seems to have a problem leaving pkgs at my door. Instead, he leaves them on the corner of my porch, out in the open every single time.. And God forbid he walk an extra step and a half to place my pkgs under the awning by my door... He's perfectly happy to leave them exposed to the rain and extremely easy to be stolen.. This guy doesn't care about his job, otherwise he would be smart in his job, .. And I also regularly get damaged pkgs, and twice the contents were left outside the box... I once had a prescription that the tracking showed had been delivered, and it was nowhere to be found.. I had called the company that had sent it, and they refused to resend because customers are only qualified for 1 resend of missing prescriptions.. This was the SECOND time it happened. The first was never found, but the second one was returned to the manufacturer after 3 months, and hadn't even been opened.. Unfortunately it was a non-formulary medication, so it was really expensive, and I couldn't get a refund because law states that prescription meds can't be taken back.. I never even got the freaking thing.. Not only was I out the $, I was out the medication.. FedEx tracking showed DELIVERED.. Just total incompetence all around...
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October 2022 by Sabrina Sego
I wish I could give a 0 review cause they don't even deserve a 1 star.
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July 2022 by Leon Ho
Perhaps I am delusional, but I would like to believe Statesboro is a big enough of a city to need a real Fedex location of some sort. I suppose this is supposed to fit the bill, but I mean seriously - it's like a 3rd rate barn that doesn't even have a paved path and you have to drive through dirt (or mud on a rainy day) to get there. The lady up front is always the same. I don't know if she truly hates her job or doing service or that is just her personality. But she really does not give af about customers and seems to put in as little effort or energy into service. At least she doesn't even have to fake it - there's no mistakening that she wants you to leave. I would say go to Savannah, but they're not that much better there. Comes on guys - multi billion dollar company, try agian.
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July 2022 by Philip Sullivan
Try to call the location and they give you and 800 number and automated attendant. Never can talk to a real person. FedEx get your act together
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June 2022 by Chris Hamrick
I was supposed to get an overnight package on Tuesday but I get delayed cause ""incorrect address" that's a lie. Fed ex has delivered here before. Then they said "dogs" that's a lie again. If my dogs barked, someone would've came outside. There has been children and other adults at my house all day. Every day. My wife can't use her phone because they have incompetent drivers. My phone company needs to cancel that contract and go wit DHL or UPS or USPS would even got it here.
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June 2022 by Fran Gant
I will never ship through FedEx ever again.
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May 2022 by Joseph B.
Someone at this location stole my car title. Got sent on goose chases saying it's at my house, it's at Walgreens, it's at Dollar General... Of course you have to drive there in person. Try to call and someone in India answers.
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May 2022 by Big Boy69
If I could give it 0 stars I would. One of their driver delivers my packages to the wrong address every dam time. Good thing I stay in a honest neighborhood, because neighbors from around the block brings me my packages. Wrong street and wrong number.
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April 2022 by Michael H.
I ordered my package about a week go, granted it need to be built. Yesterday 4/21/2022 my package said it was on the truck for delivery. I did not receive my package and was sent back to the FedEx facility. Also keep in mind my package needs to be signed for, so I canceled all my important plans to make sure I was home to sign for it. I called the customer service number who told me that it was sent back to the facility for no reason. I asked to put in a request to have my package delivered in the morning, 4/22/2022, as to not cancel my plans again. Well here it is and still no package. I called FedEx again who assured me my package would be deliver before 1pm. Well it is now 2pm, the time I'm writing this review, and still no package. I had to have my step dad cancel all his plans to make sure some one was at my house to sign for my package. Poor service poor communication just piss poor performance in all aspects. I would of given negative stars but I was not able to. I would give -5 stars for this review. Attached is my shipment. Update my package was deliver at 3:10pm. Not by 1pm like said. Shake my head
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January 2022 by chary Hernandez
They never take my packages home I always go looking for the packages because they give me a date, the date passes and they do not arrive so I start looking where they have left it sorry but every day it gets worse after they were the best
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November 2021 by E F.
This is the worst delivery service...ever!!! I have stuff delivered all the time that has to come via FedEx (not my choosing), but the point is that they deliver to the address often. I ordered some dresses on Monday for an event on the following Sunday. I paid for 2nd day delivery. They were supposed to be delivered on Wednesday, but were delayed getting to Register facility. They were on the truck for "delivery by 8pm" on Friday...with the correct address. The tracking information says it was undeliverable due to the address and was back in Register at the facility by 6:09pm. Now it is Saturday and they aren't open and no dresses for tomorrow.
