Royal Ace is a helpful hardware store with a hometown feel. The staff is consistently described as great, super friendly, helpful, and considerate. They are always jumping to help customers find what they need, guide them to the correct section, and ensure their needs are met. Employees frequently go above and beyond, even staying after closing time to assist. This personal service and inviting atmosphere make customers feel the store is committed to helping them fix whatever they are trying to fix. While the selection on display may not be as extensive as some other locations, the exceptional customer service and convenient, helpful experience ensure customers will definitely come back and become reoccurring customers.
Super friendly staff. Helped me find the the aisles I needed. Got my extra keys cut and just a great overall experience!
May 2026
I arrived at the Ace Hardware and was pleasantly surprised. I was greeted nicely and asked if I needed help. Ben was very helpful. Found exactly what I needed quickly.
May 2026
Staff was extremely helpful finding the supplies needed to make a parking lot repair of our camper. They let us borrow a step ladder, which greatly helped us make a quick repair and get back on the road.