The UPS Store #5963 in Richmond Hill is a locally owned and operated business that provides a range of services including packing, shipping, printing, document finishing, notary, shredding, and faxing. Located in The Kroger Shopping Center behind Zaxby's, this store is known for its friendly and helpful staff. Customers frequently praise the employees for their excellent service, noting their willingness to assist with tasks like Amazon returns and packing needs. Many visitors have shared positive experiences, emphasizing the staff's kindness and professionalism. One customer mentioned receiving help with a custom yard sign, while another appreciated support with sending precious family photos. Overall, The UPS Store #5963 has become a reliable spot for locals, with customers expressing their satisfaction and commitment to returning due to the welcoming environment and supportive team.
I love coming here. I’m consistently greeted with a smile. They make my shipping so easy and I’ve never had a problem with them.
August 2025
ALWAYS so friendly and helpful! I just had a custom yard sign made for my senior and it is perfect. The young man (wish I'd gotten his name) that made it was so wonderful and helpful. I go into this location almost every week and the people there are awesome.
August 2025
Ricky was the best! Helpful patient and a great attitude!
