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May 2025 by T B
Terrible experience with this location. Confirmed the night prior that truck share 24/7 was set up and everything was ready so we wouldn’t have any issues in the morning. Sure enough it was not set up, nor did they have the truck size we reserved. Fortunately we were able to use another location in town to get what we needed. We wasted almost 2 hours being delayed and the employee was not one bit apologetic once we called as soon as they opened.
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February 2025 by Sue Sutherland
The gentleman, I believe his name was George, at the desk was very kind, knowledgeable, and professional. He had my order changed for me as it was scheduled for Ogeechee Rd pick up by the online scheduling and he changed it to a pick up at his store in Rincon, which is what i had requested. This was the best experience I have ever had with UHaul. The truck was ready, it was clean, and check In and out was very smooth. Customer Service means everything!
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December 2024 by Sha B (Instructor Sha’)
The gentleman at the Counter was very helpful! He also is such a blessing to our organization! Keep good people in your store and it will be blessed
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September 2024 by Linda Todd
I had rented a truck from you guys two years ago I think it was. I think I had it 3 days I'm not sure it's been a while. I know you're not open on Sunday but is there anyway online I can order one for tomorrow Yes we're moving on Sunday What a terrible day to do it. Don't know if you have a 71 ft or what the hell y'all do it the biggest one like I have before It was under Linda Fay Todd that's what I had it under. You may not get this and if you don't it's okay I totally understand your clothes on Sunday but I definitely need it tomorrow I wasn't thinking straight .l've have been busy package. I forgot to call y'all make arrangements. My name is Linda Fay Todd and I rented it two years ago I was wondering if it's like still about the same price? And if there's any possible way I can rent it for tomorrow morning at 8:30 I know that your closed on Sunday I read it on your app.. If you read this thank you for your time Have a blessed day
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July 2024 by Daveeda Argrow
I only recommend this location in Rincon for UHaul. Please save your time, energy, and keep your peace by starting with 21 Rentals.
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April 2024 by Allen Blaylock
Very friendly, knowledgeable and easy to deal with. Would highly recommend.
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February 2023 by intovn
Exactly what i needed, thanks!
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January 2021 by Henry Cribbs
Great and quick service.
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July 2020 by Gina B.
We had an after hour pickup reservation. Arrived and truck wasn't ready. Called the after hour number and was advised 21 Rentals didn't leave our truck. We had to drive to another location. Do not recommend this uhaul provider.
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June 2020 by Dominique Logan
Fast and easy. Very polite and helpful
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April 2019 by Yliana C.
We're new in town and had to return our Uhaul to 21 Rentals. I got lost but Earl stayed on the phone with me the whole time until I found the road. Earl and Billy are real gentlemen and it was a pleasure to meet them!
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October 2018 by Jeremy M.
So I came to visit my family and my Aunt had a slow toilet that had roots in the line. We went up to 21 Rentals and sales and rented a electric sewer snake. First off the pulley on the snake was to small and not turning the drum. So I called and got permission from Earl to get a larger one to put on it, so i did. Then when I got about 15' into the snake the snake itself had been twisted and knotted to the point it wouldn't pull out or retract. Had to put the little bit that was out in a box to return it. Now when I went to return it there was a second old man who accused me of not knowing what I was doing. I'm a professional handyman and have worked for Ace Hardware for over 10 years. And I've never had a problem with the ones at "The HD" This man should have kept his big mouth shut cause he's the reason this review should be a "0 " . He's rude and needs to maintain his equipment instead of accusing his customers of not knowing how to use something that's not been serviced or maintained. He needs to check his attitude or just stay home. If you are that miserable in your job you should find another line of work that doesn't include enter-action with the general public. Will never use this place again. Would drive to Statesboro before I did.
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July 2018 by Len Morreale
Got what we needed
