FirstBank is a well-regarded banking institution known for its friendly and helpful staff. Many customers have been with the bank for years, some since childhood, and appreciate the personal service they receive. Opening an account is reported to be easy, with staff available to answer questions. The drive-through service has convenient Saturday hours, and the ATMs are reliable. However, some customers express dissatisfaction with the bank's hours, wishing they were open later on weekdays. Despite this concern, the overall sentiment is positive, with long-term customers valuing the strong relationship they have built with FirstBank over the years.
Always friendly. I've been using them since I was eight years old and had an account with my parents as guardians. Still using them now at the age of 23. They've always gone the extra mile for me.
February 2023
Very jelpful and friendly staff. I highly recommend this bank!
November 2022
I was recommended this bank by family members & I really like it so far. It was easy to open an account & they were able to answer the questions I had about doing so. I like that the drive through is open for a while on Saturdays for now & that the ATM's are reliable.